Customer Service Representative

Blk. * Lot **-A Everest St., 092*-***-****

Putatan, Muntinlupa City aco5pq@r.postjobfree.com

George M. San Pedro Jr.

Objective To develop and apply professional competence and be able to contribute

effective services for the company

Experience Customer Service Representative

Transcom June 2013 up to Aug. 2014

Fault Manager

* - technical escalation

Plus TV CS&B

* - customer service and billing with basic tech

Home Movers Loyalty

* - assistance for customers that wants to take the

service to a new address

Process Associate

Genpact June 2012 to Dec. 2012

* Customer service for banking needs

Customer Service Representative

Teleperformance May 2011 to Feb. 2012

* Customer service for billing with option to upsell

Customer Service Representative

Teletech May 2010 - Aug. 2010

* Customer service for billing with option to upsell

Customer Service Personnel

Eleksis Marketing Corporation Sep. 2001 - Apr. 2010

* Conducted the Bose Dealer Training Program to Better Components-Davao

(January 2006) and Circuit City-Cebu (March 2006)

* Trusted to be In-charge when store manager is not around.

* Designated to train new employees on stores

* Developed excellence in Sales Training and Customer Service Course

Sales Representative / Cellphone Technician

Datatel Apr. 2001 - Sep. 2001

* Experienced in cell-phone repair

* Customer service oriented

Fax and Telex Operator

Universal Telecoms Summer Job 1997

* Data encoding of bank to bank information

This is to certify that the above information is true and correct to the best of my knowledge.

Thank you and more power…

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