Dev Ops System Engineer (IdAM Specialist)
Resume:
Justin Walker **********@*****.***
He is an experienced senior level information technology leader who manages end-to-end implementation of enterprise solutions
on a global scale. He is an exceptional independent contributor and thought leader. He has planned, designed, and implemented
architectural solution strategies mapped to multiple LOBs within the enterprise for more than 12 years. He successfully navigates
executive, managerial, and technical hierarchies, in both, the private and public sectors. He architects, deploys, and manages
strategic and tactical Microsoft based systems implementations as a constant function of his technical aptitude. Actively
contributes to the development of new methods, procedures, processes or systems and understands the impact of these changes.
Leads functions and/or projects based on experience and knowledge. Responsible for decisions impacting a team and may
provide input into the decision making process for larger decisions. Proposes and defines solutions and standards which may
impact a team or the organization. This position plays a critical role in providing high service levels and a stable application
server environment at PwC. Responsibilities include building, installing, maintenance and support of SharePoint servers
including.
Clients:
PricewaterhouseCoopers, LLP, Triad Isotopes, Inc., U.S. Air Force Launch Operations (Cape Canaveral), Attorneys’ Title
Insurance Group, CIBC National Bank, Clarendon National Insurance Group, AAA National HQ
Summary:
Successfully integrates network infrastructure components with enterprise business requirements and disseminates key
information to LOB business leaders throughout project lifecycle.
Mitigates risk to successful project delivery.
Resolves key issues throughout implementation of projects.
Implements key decisions which affect the direction of global infrastructure operations.
15 years of experience designing, deploying, supporting, developing, and implementing Enterprise Systems/Software
Applications for multiple industries.
Education:
Bachelor of Arts, University of South Florida - 1996
Certifications and Training:
Microsoft Certified MCSE
Microsoft Certified MCDBA
Microsoft Certified MCTS .Net 2.0
Microsoft Certified MCTS SharePoint 2007 Configuration
Social Media Presence:
Managerial Experience:
Staffing (hiring, mentoring, screening), Vendor Management, SLA’s, IT Budgets,
Global Operations Infrastructure Operations Lead Engineer at PwC (Mentored Team of 6 Systems Engineers)
Technical Skills:
Platforms Windows 10, Windows 2012, 2008 R2, 2003 Enterprise Level
Project Management Ms Project 2010, Visio
Endpoint Security Symantec, McAffee
Network Monitoring Cisco, Qualys
Virtualization VM Ware, Hyper-V
Identity Access Repository Services MS Active Directory, Optimal (VIS) Virtual Directory, IBM Enterprise Directory
Web Servers IIS
Relational Databases Enterprise Editions of SQL 2012, 2008 R2, 2005, 2000, 7.0
Help Desk Remedy, Footprints
Service Oriented Architectures SharePoint 2013, 2010, 2007, WSS 3.0
Scripting Languages PowerShell 2.0, 3.0
Development Languages C# 2.0/3.5/4.0, TSQL
Identity and Access Mgmt ADFS 2.0, Identity Guard, Optimal VIS, Relying Party Trusts,
Development Environment Software Visual Studio 2003/2005/2008/2010/2013
Source Control: Team Foundation Server 2005/2008/2010
PwC
Dev Ops Systems Engineer 10/2011 –
Present
Position Summary: Architect Internal and External Identity Access Management for Global Active Directory integration with
enterprise applications. Enterprise level experience with 1 and 2 way transitive trusts configuration. Authenticate via claims-
based authentication mechanisms within Windows Azure Cloud Services, as well, as, US and European Regional On-
Premise Data Center environments. Collaborate with sustained engineering professionals when production Application
service interruptions are escalated. Provide hands on direction during enterprise outages by offering subject matter expertise
on the routing, load-balancing, ADFS 2.0 Federation Services, and overall operation of the systems infrastructure. Provides
Enterprise Application Deployment and Integration Services to 105 worldwide territories. Directs 24/7/365 team of 6
Engineers in the support of 9 SharePoint Farms servicing over 250,000 users. Implements deployment services to satisfy
Scrum Development lifecycle requirements across multiple development teams within the organization.
Responsibilities:
• Integrates Active Directory role-based security as it relates to business requirements in SQL and SharePoint.
• Identify, implement, and design enterprise Identity Management global internal and external authentication
infrastructure.
• Develop PowerShell 2.0/3.0 scripts to automate configuration Identity Access and Management system
• Integrate authentication interfaces with SharePoint Claims Providers: Proficiency with ADFS 2.0, Entrust Identity
Guard, Relying-Party Trusts, Siteminder, Optimal VIS, Active Directory Trusts and Identity providers.
• Provide enterprise recommendations for Infrastructure Optimization: Virtualization Technologies (VmWare/Hyper-
V/Windows Azure Cloud Computing/SharePoint 2013)
• Deploy BizTalk 2010 orchestrations and identify dehydration of messages through BAM Analysis.
• Design and implement environments with SQL Server 2012 back end configurations. Some environments are clustered
while non-production environments are 2 node SharePoint Farms with 1 data tier server.
• Utilize IIS 7.5 Web logs and provide graphical representation of current user trends, with logparser, on-demand.
• Leads all SharePoint deployments for custom enterprise applications (.wsp, powershell scripting, web.config and 14
Hive SharePoint Web Services Root, web.config customization)
• Deploys, configures, and troubleshoots complex integration of Claims Providers,, with multiple directory
technologies (SiteMinder, SharePoint, Custom, and Optimal VIS)
• Analyzes ForeFront Identity Manager(FIM 2010) to troubleshoot global identity access issues.
• Accurately deploys and provisions SharePoint Search, Excel Services, User Profile, Visio, and InfoPath
Services programmatically unless manual configuration is required in the UI.
• Successfully implements SQL Server 2008 R2 Enterprise Edition in Active/Passive 4 node cluster
configuration across multiple SharePoint Farms, Database functionality (Replication, TSQL Queries, SharePoint
Database Optimization, stored procedures, indexes, maintenance, high availability, disaster recovery)
• Leads 6 Support Professionals in all facets of Enterprise Identity Access and Management support for the
organization. Includes, trouble ticket triage, Active Directory Group Policy, Transitive Trusts, Windows OS Patch
Management via WSUS.
• Develops process improvement strategies, automated implementation procedures, network traffic metrics,
aggregated web traffic reporting for business review on weekly basis, with Change and Implementation Management
for all Global Operations Infrastructures.
• Interfaces with Sr. Manager and Director level business representatives to determine strategies for System
Performance at the data, application, and web proxy tiers of the global line of business server environments.
• Designs and Implements Database Clustering strategies with SQL Server 2008 R2 to partition intensive
read\write service applications away from web front-end farm entities.
• Performing Daily / Weekly / Monthly tasks on Domain Controllers and ADFS Proxy Web Servers
Participates in on-call support rotation
• Interfaces with all US IT Change Control Processes and successfully implements technology requirements
within US IT standards.
• Performs all aspects of customer support and escalation by responding to Client Service staff, IFS, and US IT.
• This includes resolving tickets escalated to the team, conducting proper handoff to other teams when
warranted.
• Interact with customers to resolve issues, respond to walk up requests, and resolve issues forwarded by
management.
• Defines common processes and procedures for the use of Active Directory as an Identity Management user
repository.
• Understand various types of application packages for use in Windows and SharePoint PowerShell automation tasks.
• Implements GPOs for specific OUs, patches, updates, and fixes as suggested by external vendors and Risk
Management.
• Liaisons with Development Services to address issues related to infrastructure or application code.
• Develops utilities to automate repetitive tasks.
• Defines thresholds for monitoring various metrics of the application and works to implement monitoring.
• Responds to alerts that are generated, performs corrective action as necessary.
• Continues to refine/update utilities that have been developed to automate repetitive tasks.
• Updates system documentation including SOPs.
• Ability to lead major projects.
• Ability to provide guidance to junior staff on support issues.
• Ability to resolve complex issues with minor intervention from manager.
• Ability to identify operational and process improvements.
• Ability to coach and mentor.
• Limited supervision required.
Triad Isotopes, Inc.
SharePoint Solutions Architect 11/2010 –
12/2012
Position Summary: Architected and managed multiple, on-premise, SharePoint 2010 Enterprise environments. Contributed to
defining, planning and implementing SharePoint overall collaboration strategy. Responsible for, on-going, administration of the
existing SharePoint environments, including troubleshooting, performance optimization, deployments, and end-user support
requirements. Crafted and
proposed policies, best practice standards and long term strategies for leveraging SharePoint technologies to improve
organizational communication, collaboration, and operation.
Responsibilities:
• Provided Enterprise Software Development and Infrastructure Deployment Consulting Services in the areas of
Windows Server 2008 R2, SQL Server 2008 R2, SharePoint 2010 Enterprise, and Team Foundation Server 2010 based
infrastructures.
• Acquired independent contract for pharmaceutical company to create Business Intelligence Infrastructure with
cumulative analytics of financials across all business operations within 72 pharmacies nationwide.
• Created 3 standardized deployment environments built with Hyper-V Technologies: Development, Staging
(UAT Testing), and Production
• Architected Technologies utilizing: Microsoft Business Intelligence Studio 2008 (BIDS) for SSIS and ETL
Operations, SSRS 2008 Reporting Interface with SharePoint 2010 Reporting Services Web Parts
• SQL Server 2008 R2 Back-End Data-Tier which provided scheduled SQL Jobs to execute SSIS Packages
which perform ETL operations between AS400, MySQL 6.0, and JD Edwards platforms.
• The project utilized ODBC, SQL Linked Servers, and SQL Client 10.0 for these platforms to communicate
with one another.
• Implemented Team Foundation Server 2010 ALM to provide accurate time estimates to business leaders and
harness a reliable software release strategy.
US Air Force
Sr. Programmer Analyst – (Civilian Contractor) 5/2009 –
9/2011
Position Summary: Architected and implemented solutions within SharePoint lifecycle projects through SDLC. Accepted
responsibilities required to work for the U.S. Military on extremely confidential technologies. Adhered to strict development and
infrastructure requirements set forth by DOD standards. Navigated project deliverables with minimal supervision. Developed
custom code to migrate site collections between SharePoint Farms.
Responsibilities:
• Introduced Application LifeCycle Management to the organization to alleviate non-standard deployment, bug
tracking, requirements analysis, and development visibility to business from with SharePoint 2010 enabled Team
Foundation Server Dashboards.
• Provided Lead implementation, support, and training to Team Developers, Business Analysts, and Executive
Management via Conference Room PowerPoint Presentations and/or individual at-desk training sessions for hands-on
software professionals.
• Developed T-SQL Stored Procedures to grant sql logins the necessary roles to create, read, write, and update
the databases required for SSRS, SharePoint 2010, and TFS 2010.
• Utilized custom PowerShell 2.0 automation script to provide a repeatable, controlled, standard process for the
installation of SharePoint 2010 Enterprise. Script functioned in multiple stages of configuration by prompting the
installer for key items required in subsequent phases of deployment. Phases included: SharePoint 2010 Prerequisites
installation, Windows 2008 R2 patches, Farm Creation and Configuration, Managed Accounts, Service specific
database naming convention to alleviate GUID based naming offered by the default SharePoint 2010 Installation
Wizard. Enterprise Search was not included.
• Researched, developed, and implemented full migration of Visual Source Safe 2005 code repositories to the
TFS 2010 platform. Generated Analysis and Output logging to compare pre and post deployment audit of all
migrated .net projects
Attoneys’ Title Insurance Fund, Inc.
.Net Developer 3/2005 –
4/2009
Position Summary: Provided software development expertise to external clients based on Agile Development Model. Created
automated TFS 2008 Load Testing harness for enterprise SOA based application with BizTalk 2006 orchestrations handling
workflow processes.
Responsibilities:
• Utilized SDLC to achieve development task delivery based on requirements analysis, design, modeling,
coding, unit testing, and xml documentation of source code as it is was developed.
• Developed C#.Net 2.0/3.5 Performance and Load Testing Solution for core business application web services
in Visual Studio 2005 and 2008 Team Test development plug-in. All web services were required to pass the load testing
cycle prior to production deployment
• Developed and Implemented .Net 2.0/3.5 Web Services in Production Environment. (Included configuration
and implementation support for Load Balance BizTalk Server 2006 R2 Applications, Windows 2003 servers, IIS 6.0,
XML, TSQL Stored Procedures, ADO.Net, C#.Net Bug Fixes)
• Migrated SharePoint 2003/STS implementation to WSS 3.0/SharePoint 2007 server farm.
• Consulted with Server Group to, accurately, implement AD extranet for clients using forms based
authentication (FBA) and Domain Trust for Extranet User Authentication.
• Deployed SQL Server Reporting and Analysis Services for statistical analysis of Title Insurance market
performance.
Attorneys’ Title Insurance Fund, Inc.
Systems Engineer 1/2003 –
3/2005
Position Summary: Performed enterprise level system administrator roles and responsibilities on the internal network and its
WAN sites. Demonstrated high-level troubleshooting ability during mission-critical outages with methodical process to
resolution.
Responsibilities:
• Built and Utilized IBM Blade Server X-Series, Blade Center, 345 and 346 Server Hardware Swap out and software
Migrations. Proficient with IBM, HP, & Dell Server Hardware.
• Secondary Configuration Engineer of IBM ESS (Shark) SAN. Configured High-Availability disk storage for multiple
IBM Servers in the Enterprise
• Hands-On Production troubleshooting and problem resolution experience with Active Directory 2000 and
2003 Integrated DNS, DHCP, WINS, RIS, DFS, role-based security, and group policy
• Primary Configuration Management Engineer and Systems Integration specialist for all .Net web service
applications (Sql Server 2005, Batch/PowerShell 1.0, BizTalk Server 2006 R2 Load Balanced Farm, IIS 6.0 Web
Farm, MS Click-Once Console Build and Deployment, .Net 2.0/3.5 Web Services Application Installation,
integrated automated builds with MSBuild scripts and Windows TaskScheduler service, Installshield Versions 9 and
10, and TFS 2005)
• Secondary Configuration Engineer for VMware Server Consolidation Projects. Responsible for creating developer
Virtual Machines with VMware ESX server and VMotion for live virtual machine disk file migration (i.e. IIS
6.0 Web Servers, Sql Servers, MSBuild Servers, Biztalk Server 2006 R2)
• Currently testing Windows Server 2008 Hyper-V technology in Development environments. Enabling Hyper-V Server
Role in Windows 2008, Utilizing Hyper-V for AD Domain Topology in isolated environment. Working
with .VHD, .VMC files for backup and p2v, v2v scenarios, Snapshots, Virtual Network Manager, and VMC Virtual
Machine Connection for New VMs. Also creating virtual network configuration.
CIBC World Markets
Network/Systems Engineer 12/2000 -
1/2002
Position Summary: Lead Consultant on multi-year project to integrate Canadian Banking Infrastructure with U.S. Banking
Infrastructure. Took direction from Cisco Architects to implement networking hardware infrastructure across the United States.
Provided Active Directory and SQL Server DBA functions as required by multiple projects within the organization.
Responsibilities:
• Developed systems architecture for .Net Enterprise Banking Portfolio Application.
• Project Lead for SQL Server 7.0 to SQL Server 2000 Database Migration.
• Installed, Configured, and Troubleshoot Cisco Series Routers (models 1750 - 4006) and Switches (Catalyst 1912 -
6509) for LAN/WAN Production and Redundant Lab environments. Utilized Cisco IOS versions 11 and 12.
• Designed network address space with Variable Length Subnet Masking.
• Integrated Core Switching Fabric with Fibre Gigabit Traffic while documenting configurations for future scalability.
• Configured DNS, WINS, and DHCP Services in multi-domain NT 4.0 and Windows 2000 environment.
• Responsible for migration from Windows NT 4.0 to Windows 2000, including setup and design of Active Directory.
• Completed Disaster Recovery Policies and Procedures Binder and testing procedure to ensure reliability throughout
network.
AAA National Office
Systems Administrator 3/2000 - 10/2000
• Administer NT 4.0, Novell Netware 4.11, and MS Exchange 5.5 systems for 900 users in AAA National
Office.
• Responsible for full backup and Disaster Recovery for MS Exchange 5.5 Servers Enterprise Wide.
Workforce Central Florida, Inc.
Systems Administrator 11/1998 – 2/2000
• Directed IT Department (6 employees) and coordinated all IT Support for 15 sites in a 5 County Radius.
• Responsible for the allocation and management of a $2 Million budget funded by the Florida State
Legislature.
• Designed and implemented network infrastructure for 800 user LAN/WAN environment.
Clarendon National Insurance Group
Network Administrator 1/1997 - 10/1998
• Implemented and supported Novell Netware 3.1/4.1 NDS, NT 4.0 Domain Services, DHCP, DNS, WINS, IIS,
Proxy 2.0, Exchange 5.5, and SQL 6.5.
• Database administrator for SQL 6.5 and Oracle 8.0.3 databases.
• Developed Oracle PL/SQL and MS T-SQL scripts for low-level performance-tuning, indexing, and reporting.
References Available Upon Request
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