SHAWNA RICHARDSON

**** **** ** *** ****. Clearwater, FL 33759 Phone: 260-***-**** aco5kg@r.postjobfree.com

SYSTEMS ANALYST – MANUFACTURING SECTOR

Multi certified technology professional with experience managing enterprise implementations of manufacturing industry

information and ERP systems. Expert in gathering, analyzing and defining business and functional requirements and other

decision making tools; leading data modeling and process mapping initiatives; and designing/re engineering clinical and

business processes, workflows and technology solutions for all facets of manufacturing systems. Proven ability to lead

seamless implementations and deliver next generation technical solutions improving revenues, margins and workplace

productivity.

Expertise Highlights

Systems Administration Database Design & Management

Strategic Technology Planning Major Software/Systems Implementations

Data/Business/Systems Analysis Systems Security & Disaster Recovery Planning

Data Flow & Process Mapping Testing/Scripting/Documentation

SQL Queries & Data Modeling Technical Writing (Manuals/System Specs)

Professional Experience

Signature consultants– ft. lauderdale, fl May 2014 to Jul 2014

Business Analyst

Perform in a Business analyst role to provide IT leadership for mission critical programs. Documented existing systems

and provided new technology alternatives. Help set long range technical direction and plans for future expansion.

Key Results:

Set up user securities and accesses for each database application on iSeries.

Authored technical descriptions and user manuals for mission critical activities.

RPG programming Summary:

Converted legacy cut order programs using RPG IV (RPG/ILE) and Control Language (CL) to access databases from

ERP application on AS400.

Interacted with end users and provided training prior to implementation.

ebonite international, inc– hopkinsville, ky 2003 to Feb 2014

Systems Analyst

Perform in a Senior systems analyst role for a leading global manufacturer to provide IT leadership for internal technology

infrastructure. Manage large scale enterprise migration projects, systems conversions and performance tuning and

monitoring of applications/systems. Help set long range technical direction and capacity plans.

Key Results:

Responsible for all mainframe maintenance and upgrades. Including system backups and scheduling, version updates

(last version V7.1), applying PTFs, system performance monitoring and tuning. Created file archival system to assist in

interactive database performance. Also responsible for automated job scheduler activities. Proficient in Operations

Navigator and HMC Management console.

Tasks include resolving technical failures in a timely manner, automating application monitoring tools, and providing

technical expertise for ERP application upgrades. Prepared technical training and process documentation for team, to

aid with day to day support issues. In depth knowledge of AIX, IBM systems and DB2 databases

Served on Kaizen implementation team and Lean Manufacturing team as IT Consultant capacity.

Led company in new ERP implementation of CMS/Solarsoft/Epicor system. Designed and launched “pre load” training

clinics, optimized training documentation prior to go live and designed custom modifications to accommodate special

company needs (e.g., automating repetitive production reporting and designing complex custom order entry screens).

Gathered and assessed needs from internal business units; created custom solutions to resolve issues (e.g., system

slowdowns and process bottlenecks); and developed functional specifications and guidelines for IT group.

Automated previously manual, time consuming processes to drive gains in data tracking/accuracy, workgroup efficiency

and profitability on production floor.

Responsible for all EDI transmissions. Including creating maps, translation formats, error editing, automated order

processing, customer compliance, UCC compliance, and barcode labeling.

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RPG programming Summary:

Customized order entry screens/programs using RPG IV, RLU, SDA and SQL to interface with company’s packaged

ERP software.

Created EDI interface between TrustedLink to ERP system to automate order entry process. Wrote edits to check data

accuracy and validity.

Interacted with entire company’s departments to meet deadlines and provide quality software.

Troubleshoot and modified code to align with business practices.

Demonstrated my ability to work independently and in a team environment.

Possess strong analytical skills in troubleshooting, program maintenance and developing new programs.

Excellent communication and project management skills.

cornerstone information systems – hopkinsville, ky 1999 to 2003

Programmer/Consultant

Provided object oriented analysis/design, coding and testing of various company’s proprietary software applications.

Specialized in automotive, apparel, medical, hotel, public utilities and manufacturing industries. Client List included

Freudenberg Cabin Air Filter, Kentucky Derby Hosiery, Carhartt and Executive Inn.

Key Results:

Migrated clients from PC platform to AS400 based software. Fulfilled hardware and software requirements including

full system configurations and security.

Served on Y2K team that supported date conversions on multiple platforms. Performed analysis and coding for

database conversions and averted the threatened loss of customers who were transitioning to other platforms.

Coordinated hardware improvements and maintenance contracts for clients utilizing IBM equipment. Also assisted in

preparing marketing strategies for new product launch.

copar, inc– hopkinsville, ky 1994 to 1999

MIS Administrator

Maintained all AS400 operations and all Mapics manufacturing software. Assisted Engineering Department with bill of

materials and engineering drawings.

Key Results:

Established disaster recovery policy for all AS400 related equipment and procedures.

Kept system updated with latest version upgrades and PTF updates.

Developed streamlined procedures that decreased labor time and eliminated redundancies.

Created automated daily reports that reduced errors and is now used by associates organization wide. Earned

outstanding customer service and teamwork awards.

kentucky derby hosiery– hopkinsville, ky 1988 to 1994

Systems Operator/Cost Accounting Clerk

Performed system operations and distributed reports. Assisted cost accountant with setting standards and reviewing costs

and cost reductions.

Key Results:

Performed Capacity planning and Performance tuning for daily operations on S/36.

Installed and upgraded company to AS400 platform. Migrated from S/36 to AS400 native environment.

Performed system upgrades, developed macros to streamline data entry procedures.

Created barcoded time cards to track piece rate production more efficiently.

housing authority of hopkinsville– hopkinsville, ky 1985 to 1988

Accounting Clerk (part time while completing studies)

Prepared FHA housing grants for review and approval by authorized parties. Performed multiple duties for tenants and

staff.

Key Results:

Implemented Housing Authority’s first computerized rent collection application (TENMAST).

Created automated daily reports for tracking tenant delinquencies.

Created program to perform utility calculations from database files and apply pro rated charges to appropriate tenant.

Education

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austin peay state university– Clarksville, tn

Bachelor of Science in Computer Information Systems (CSCI),

Eastern Kentucky university– Richmond, ky

Majored in Computer Information Systems (CSCI), Minor in Mathematics

IBM Certified Specialist acquired in September 2001

COMMON user group member

Technology Summary

Certifications: IBM Certified Specialist for AIX Systems Support

Applications: Solarsoft, CMS, Epicor, Mapics II, Mapics DB, IBM Query, Microsoft Project, Microsoft Visual,

Microsoft Visio, Microsoft Office, AS400, TrustedLink i, Optimum Payroll, TLAshford Barcode 400,

Systems: AIX, IBM AS400, IBM iSeries, Windows

Languages: CL, PASCAL, BASIC, COBOL, RPGII, PRGIV, RPGLE, ZPL II

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