Customer Service Representative
Resume:
Brenda Young
Simsboro, LA *****
*********@*********.***
Objective To pursue a career where I am able to utilize my organizational and
personal skills.
Experience
1/13-2/15 City of Grambling Grambling, LA
Assistant Clerk
My responsibilities included:
• Filing
• Breaking down daily deposits by departments
• Mailing payments to vendors
• Preparing spread sheets using word and excel
• Operating cash register
• Taking payments for water bills and printing receipts
• Mailing letters for delinquent property taxes and posting payments
for taxes
7/10-1/13 County Market Ruston, LA
Cashier and Bookkeeper
My responsibilities included:
• Scanning purchases and collecting payments for goods sold
• Counting down tills at the end of day
• Preparing daily reports for sales as well as department sales
• Counting down and balancing each cashier
• Preparing Money Order and Western Union money transfers
• Preparing bank deposit (averaging $40,000.00 per day)
8/05-4/09 Central American Life Insurance Co. Ruston, LA
Customer Service Representative and Cashier
My responsibilities included:
• Receiving, opening, balancing and depositing of all office and mail
payments on a daily basis
• Providing a receipt for all monies received
• Maintaining a file of all monies received during the month
• Receiving, balancing, data entry and scanning all new business
documents and Cash-With-Application deposits
• Going to post office to pick up mail and sort it
• Answering in-coming calls promptly
• Checking voice mail and returning calls in a timely manner
• Balancing cash drawer and providing proper documentation for all
types of receivable and disbursement transactions
• Assisting and helping agents and staff manager with questions and/or
problems in the area of job responsibilities
10/99-4/04 Lincoln General Hospital Ruston LA
PBX Operator
My responsibilities included:
• Operating a 600-line switchboard
• Directing on-call pages for Physician Staff
• Preparing admit paper work for newborn and Skilled Nursing
Facility
• Preparing Patient Status Report for each Nursing Department
10/96-1/97 Wal-Mart Ruston, LA
Jewelry Clerk
My responsibilities included:
• Customer service for jewelry department
• Maintaining daily inventory of jewelry
• Checking invoices
• Pricing
1/90-9/96 UPCI-LA District Tioga, LA
Section 10 Women’s Ministry Director
My responsibilities included:
• Attending district meetings
• Planning sectional meetings
• Annual reporting for district office
• Pastor’s wife 1987-1996
• Responsible for congregation with membership of 40
Additional Education:
1982 Completed H&R Block Tax Course
Interests: Family, Sewing, Reading
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