Administrative Support/Receptionist/Clerical

Jalisa Edwards

*************@**********.***

***** ***** *******, *** ****

Houston, TX 77067

Phone: 832-***-****

OBJECTIVE:

My objective is to utilize my Customer Service and Administrative Experience to its full capacity

and serve as an asset to my employer and gain further Customer Service and Medical skills and

knowledge while increasing my experience and education.

WORLDWIDE PHOTOGRAPHY/ ASSISTANT MANAGER

12300 North Freeway, Houston, Texas 77060

November 2014 – December 2014

ASSISTANT MANAGER

Responsible for making staff schedule, and entering time corrections, setting up equipment for

the Christmas Set and closing, Count register daily at beginning and at end of shift, entering

money count and all waste photo count into the computer system to upload and send to

corporate. Fill out deposit money bag and slip, make daily deposits to the bank, printing sales

summary report. Maintain inventory count daily on all products and sales merchandise, handle

customer complaints and concerns. Cross trained as well as a greeter to greet customers and scan

barcodes of picture packages and enter customers email address into the system, photographer to

take pictures and print pictures, and cashier sale transactions.

PROMARK RESEARCH/ CALL CENTER AGENT

313 Sawdust Rd. Spring, TX 77380

September 2014 – November 2014

CALL CENTER AGENT

Outbound Calls interacting with people over the phone to conduct surveys daily, collecting data

and services to the research community based on service market research firms, political

analysts, consultants, corporations, public relations, investor relations and advertising agencies,

universities and other independent research organizations

FIND GREAT PEOPLE STAFFING TEMPORARY AGENCY

16876 Stuebner Airline Rd, Spring, Tx.77379

June 2014 – August 2014

REGIONAL MANAGEMENT CORP. /ADMINISTRATIVE SUPPORT

ADMINISTRATIVE SUPPORT

Light clerical work such as, filing, faxes, answering the phones in a proper manner, collecting

delinquent accounts. Responsible for making Welcome Calls to all new customers in regards to

new accounts, properly entering documentation records into the computer system of interactions

with customers face to face and over the phone collection of delinquent accounts. Assist with

completing walk in, internet, and over the phone loan applications, and generally assisting the

Branch Manager with the daily operation of the Branch. Interact with customers, provide office

management skills, and compliance and reporting duties.

VOSSWOOD NURSING CENTER/RECEPTIONIST

815 South Voss Rd, Houston Tx.77057

June 2011 – December 2013

Employee Of The Month December 2012

RECEPTIONIST

Route calls, messages, faxes, and perform all important clerical tasks. Responsible for providing

basic information of nursing home services to clients. Provide full range of administrative

support to the nursing staff and physicians. Entering Patients Diagnosis into the proper computer

system programs. Receiving and forwarding admission inquires to the marketing department.

Responsible for handling calls and providing information to health-care services. Responsible for

the patients’ check-in and discharge process. Organize patients’ financial folders. Ensure that the

appropriate medical forms are signed and properly dated. Scheduling patients appointments and

transportation and responsible for collecting all private pay payments.

CONCIERGE/ADMISSIONS:

(Vosswood Nursing Center)

Deliver admission paperwork to the appropriate units and make sure that all available rooms are

fully equipped and up to codes for new admittance. Greet all new residents and assist with

unpacking and completion of inventory sheets.

MEDICAL RECORDS:

(Vosswood Nursing Center)

Request information from various doctors’ offices, hospitals and insurance companies. Putting

together new charts for new admits. Responsible for patients’ charts and files and keeping them

updated with the patients’ progress and putting together new charts for new admits.

POPEYES CHICKEN:

Dec 2009 - April 2010/June 2008 - Feb 2009

CASHIER:

Responsible for keeping counter and lobby area clean at all times. Maintain a warm and friendly

relationship with the customers. Taking and making orders for customers at the drive-thru and

front counter. Handling cash and credit card transactions. Data entry of billing and daily reports.

Ensuring the customers are serviced quickly and properly .Handling customer complaints and

inquiries about food and the service.

EDUCATION:

Houston Community College, Houston, TX - 2010 - Present

Chester W. Nimitz High School, Houston. TX - Graduated 2009

SKILLS:

Printer, Scan and Fax, Copy Machine, Spread Sheet Management, Office Professional, System

Optimizer, Book Keeping, Filing, Medical Records, Microsoft Word, Excel, Office 2010, Web

Browsing, Windows 98-2000-XP-07-08, Data Entry, 10 key, Cash Register, Calling Cue

Management, Switch board, Medical Terminology and other Basic Office Machinery and

Equipment.

Thanks:

I appreciate this opportunity to work with you and join your team.

Contact this candidate