Administrative Assistant

Yvette Mac Carthy

***** ** *** *****, ***. ***, Pembroke Pines, FL 33025 *Cell:

970-***-**** * ************@*****.**

Professional Summary

Enthusiastic administrative manager and dedicated employee with high

integrity, strong work ethic and great leadership skills. Strength in

managing multiple projects simultaneously.

Strong Interpersonal Skills Microsoft Excel and Word Certified

Excellent Planner and Coordinator Human Resources Management

Employee Training and Development Speak English and Spanish

Work Well Under Pressure Customer Service Oriented

Work History

HELZBERG DIAMONDS (Pembroke Lakes Mall, FL 33025) October 2014

- December 2014 Seasonal Office Associate

- Driving sales and customer satisfaction

- Executing the daily operations of the office to assist the store in

achieving sales volume. Perform store set up and closing operations.

- Assisting manager with operational audits, perpetual inventory counts,

layaway and repairs.

- Maintaining systems to keep office area, files and paperwork

organized.

- Inventory

SCHAKOLAD CHOCOLATE FACTORY (Davie, FL 33324) April 2013 - May

2013

Sales Assistant

- Assisting in all daily work.

- Preparing orders.

- Assisting the preparation of Chocolates.

- Serving Customers.

BUSKASAS, S.A. (Maracaibo-Venezuela) February

2001 - December 2012

Owner/Business Manager

- Responsible for negotiations in real estate sales and rentals,

condominium management, personnel administration and training,

document review, organization and conduct of meetings, hiring staff,

etc.

- Supported the human resources department in the annual employee review

process to manage performance merit increases.

- Planned and coordinated logistic and materials for board meetings,

committee meetings and staff events.

- Background in customer service and support and accustomed to managing

difficult client situations

SERVICE MERCHANDISE (Indianapolis-Indiana)

April 1998 - January 2000

Jewelry Sales Executive

- Responsible for sales and jewelry repair minor

HOTEL EL PASO (Maracaibo-Venezuela)

December 1992 - June 1995

Event Manager

- General organization responsible for events

- Management, staff recruitment and supervision

- Updated team members about changes in hotel products, pricing,

services and polices

- Developed department objectives, work schedules, budgets and polices

- Ensure and verify customer satisfaction

- Hiring of services of external companies necessary for the

organization of the event

Education

Colegio Altamira (Maracaibo-Venezuela) 1986

High School Diploma - Bachelor of Arts

Inst. Universitario en Tecnologia Antonio Jose de Sucre (Maracaibo-

Venezuela) 1990

Associate of Applied Science - Associate Degree in Tourism

ELS Language Center (Indianapolis-Indiana) 1998

English as a Second Language

Escuela Nacional de Artes Plasticas Julio Arraga (Maracaibo-Venezuela) 2004

Associate of Arts: Graphic Design

Sheridan Technical College (Hollywood, FL) 2014

English as a Second Language ESOL

Certifications

- Real Estate Course (2001 to 2012), Camara Inmobiliaria de Venezuela

- Condominium Management Course (2003 to 2012), Camara Inmobiliaria de

Venezuela

- Microsoft Excel, Word and Power Point Course (2006), UNIR Maracaibo-

Venezuela

- Course Community Association Manager (2013-2014) Gold Coast

Professional Schools, 5600 Hiatus Road. Tamarac, FL 33321

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