Customer Service Medical Billing

Tammi Thompson

** ***** ** *** ***,Poughkeepsie, NY 12601

845-***-****

*************@*****.***

STRENGTH Customer Service/Data Entry

SKILLS SUMMARY

1. Microsoft Office (Word, and Outlook).

2. Customer service and navigation thru multiple software simultaneously.

3. Dispatcher of high volume calls.

4. Effective problem solver; prioritize and manage heavy work flow without direct

supervision.

EXPERIENCE 3/04 to Present

Resource Center Associate

Saint Francis Hospital., Poughkeepsie, NY

1. Dispatch calls.

2. Provide customer service to patients and fellow staff.

Accomplishments

1. Direction of call flow, inbound, and outbound patients to ensure the Hospital

runs in an efficient manner.

House Keeping 6/98 to 3/04

Saint Francis Hospital., Poughkeepsie, NY

2. Cleaned rooms, hallways, and common gathering areas.

Accomplishments

3.Maintained a clean and germ free area to insure the health of patients and

visitors.

4. Gave fast and courteous customer service whenever needed.

10/96 to 6/98

Personal Care Aide

Anytime Home Care, Poughkeepsie, NY

1. Assisted patients with their daily personal grooming

2. Helped patients maintain their daily dietary needs.

Accomplishments

1. Helped patients enjoy a high quality of life.

2. Helped families to feel comfortable with the care of their loved ones.

EDUCATION Ridley & Lowell Business Institute June 2002

Medical Billing & Coding, Poughkeepsie, NY

May 1994

Dutchess Community College

Youth Worker Certificate, Poughkeepsie, NY

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