IT Or Telecom Technician

Abdullah Danish

Mobile: +971-**-******* Email: ************.**@*****.***

Objective

To obtain a position enabling me to utilize my strong communication and

leadership skills that offers growth and advancement

opportunities.

Educational Development

Graduation Bachelor's Degree in Commerce

(B.Com)

University of

Karachi, Pakistan.

Intermediate Higher Secondary School

Certificate (I.Com)

Govt. Siraj-ud-

Daullah College, Karachi-Pakistan.

Matric Secondary School Certificate

Govt. Karachi

Academy School, Pakistan.

Software & Hardware

Operating System : DOS, Windows-98, Windows - XP, Vista & Win 7

Optical Fiber Technician : Optical Fiber Transmission,

System and Splicing

Networking : Good knowledge in

Networking

Hardware : Assembling, Configuring, Good knowledge in

Operating System & Software Installation.

Professional Experience

Company Name: M/s. MAHMOOD MALLIK INT'L GENERAL TDG CO LLC. DUBAI

IT SUPPORT ASSISTANT

(2013 May - Till Date)

Responsibilities:

. Provides basic troubleshooting, repair and maintenance for computer

equipment (e.g. microcomputers, disk drives and laser printers) and may

assist with testing personal computers and peripherals on a network to

diagnose, hardware versus software problems.

. Sets up and configures desktop computers, peripherals and accounts

assigning security Level.

. Installs software and install and repair hardware and peripherals.

. Troubleshoots, diagnoses problems, implements corrective action

procedures within prescribed guidelines and/or escalates to other

technical resources as appropriate.

. Maintains systems, databases and web pages.

. Tests programs.

. Assists Site engineers & other staffs for their queries.

. Administers user accounts.

. Designs and produces basic reports.

. Sets up and submits production jobs and edits and debugs computer

output.

. Transfers computer files between platforms.

. Co ordinate with Accounts Dept related to petty cash, client invoice,

supplier cheques, payment follow up.

. Coordinate all relevant departments' activities to ensure smooth flow.

Professional Experience

Company Name: M/s. WATEEN TELECOM

CPE INSTALLER

(2011 Dec - 2013 Jan)

Responsibilities:

. Daily Installation and Configuration the DSL&IPTV Router, Modem and DSL

Wireless Router and IPTV STB Device.

. Perform LQT (Line Qualification Test) and Observe line Quality (Line

Rate, SNR, Line Attenuation, Attainable Line Rate and IP Multicasting

etc) by using various devices i.e. Acterna Meter, TDR Meters, OTDR

Meter.

. Diagnose the DSL/IPTV circuit Problems and solve its solution with the

co-ordination of (MDF, Field Lineman, NMS of both media i.e.Copper&ONU

and Other) staff.

. Excellent Command on web online BNCC (Billing and customer care)

software and CMS (Complaints Management System) online Software.

. Resolve any type of installation and connection problems coming from

customers.

. Operate all types of modems and routers.

Technical certification

. Certificate of Optical Fiber Technician from STEVTA (Sindh Board of

Technical Education Vocational

Training Authority) in Karachi.

. Certificate of Computer Hardware and Networking from INFRA Professional

Technical Training Institute in Karachi.

. Certificate of Telecommunication from INFRA Professional Technical

Training Institute in Karachi.

. Certificate of Ms Office Advance & Peachtree from SKILL DEVELOPMENT

COUNCIL in Karachi.

Skills

. Have good Telecommunication skills.

. Have good Technical skills.

. Optical Fiber Splicing and Jointing skills.

. Ability to face new challenges.

. Effective Communicator and co-ordinator.

. A fast learner with strong work ethics.

. Carry out Fiber Splicing, component and system level assembly.

. Ability to read and follow written instruction and schematics.

. Ability to deal unpleasant situations tactfully and calmly.

Personal Details

Father's Name: Ghulam Sarwar Shaikh

Date of Birth: 20th Dec 1988

Gender: Male

Nationality: Pakistani

Status: Employment Visa

Marital Status: Single

Driving License: Final Test Left

Languages: English, Urdu & Hindi.

Interests and Pastimes: Reading Books & Articles.

Contact this candidate