Huong Chau
*** *. ****** ****** #** • North Liberty, IA 52317 • 563-***-****
*****.****.*@*****.***
Education
The University of Iowa, Iowa City, IA Aug 2007-May 2012
Bachelor of Science in Engineering
Major: Chemical Engineering
Minors: Chemistry, Business
Work Experience
Kraft-Oscar Mayer (under contract), Davenport, IA Mar 2013-Present
Continuous Improvement Engineering Technician
Utilize Six Sigma tools and skills
o Conduct multiple Design of Experiment with team
Cooperate with production crew to set up experiment
Gather and analyze data
Suggest and confirm optimal solution
Direct new material testing
o Complete all necessary paperwork
o Coordinate with production to schedule test date
o Observe and measure results of new material
Facilitate Root Cause Failure Analysis process
o Investigate causes of production downtime or quality issues
o Brainstorm corrective actions with team
o Follow up on status of corrective actions
Assist engineers with data collection
o Compile and organize data
o Generate tables and charts for project presentation
o Evaluate equipment performance as part of Plant Acceptance Test
o Utilize Excel VBA code to align production schedule
Aid in the implementation of the Lean Six Sigma pillars
o Update equipment settings and performance metric documents
o Participate in 5S and changeover kaizen events
Attend productivity meetings with senior management
o Record notes of project status and follow-ups
o Track productivity savings with finance department
Hy-Vee, Iowa City, IA Aug 2009-Sep 2012
Cashier
Provided customers with answers to product and sale inquiries
Directed customers to products throughout the store
Aeropostale, Coralville, IA Sep 2008-Aug 2009
Sales Associate
Greeted and assisted customers with purchases
Recommended products to customers
Whitey’s Ice Cream, Davenport, IA May 2005-Aug 2007
Cashier
Trained new employees
Set up store for start of business day
Training
Green Belt and Black Belt Training from Kraft-Oscar Mayer
Lock out/Tag out from Kraft-Oscar Mayer
Ergonomics from Humantech
Computer Skills
Microsoft – Excel, Word, PowerPoint
Minitab