Customer Service Medical Billing

Amanda Smith

Medical Billing Representative

Derry, NH 03038

**************@*****.*** - 603-***-****

Medical Billing/Data Entry Specialist

Detail oriented quality focused professional billing specialist. Successful track record handling complicated

assignments. Dedicated to maintaining strict patient confidentiality. Highly experienced in reconciling insurance

and patient payments and resolving account disputes. Knowledge in collecting and billing of governmental

collection regulations and guidelines.

WORK EXPERIENCE

Medical Billing Specialist

Medical Healthcare Soultions - Andover, MA - April 2013 to Present

Responsibilities

data entry, payment posting, downloading efts, keeping daily logs

Medical Billing Representative

AMSplus - March 2003 to December 2011

Entering new patient demos, insurance

• Entering EFTS, posting payments

• Sending secondary claims upon processing of primary insurance

• Monthly processing of Patient/Client statements. Answer and resolve patient billing inquires

• Re-submitting claims as necessary

• Insure accuracy of insurance claims. Verifying basic ICD-9 & Cpt codes

Technology Summary

Experienced in MS Office (Word, Excel, Outlook), Meditech, Avatar, E-clinical.

ADDITIONAL INFORMATION

Key Skills

• Medical Terminology and Basic ICD-9 & CPT coding

• Great organizational and time management skills

• Cigna, Tufts, Medicare, Medicaid, HP, W/C Experience

• Excellent Interpersonal Skills & Phone skills, Customer service driven

• Alpha Numeric Keying, 65+ wpm

• Claim Entry & Payment Posting

• Accounts Receivable/Accounts Payable

• Effectively processing patient, clinic & insurance correspondence

• HIPAA Compliance

• Online Claim Submission & ERA

• Processing request for refunds and collections

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