JESSIKA PIERRE
Hiring Manager,
Enclosed you will find my resume for the current position
you have available. I am proficient in the Microsoft Office Suite
specializing in medical terminology and office procedures. Also, I
have more than two years in customer service, bilingual in English
and Creole. I possess a standard typing skills of thirty- five to forty
words per minute.
You will see in my enclosed resume that my job responsibilities
involved communicating with individuals of varying backgrounds,
face to face, and phone etiquette skills with a friendly personality
and productively working in a fast paced environment. I am self
motivated and always achieving personal and company goals. Over
the past three years I have learned to respond appropriately in
stressful situations and can be depended upon to give an accurate
accounting of events.
Thank you for reading this. I look forward to meeting with you
and discussing my qualifications further.
Sincerely,
JESSIKA PIERRE
JESSIKA PIERRE
14920 NE 6TH CT
JESSIKAPIERRE85@YAHOO. COM
Summary: Enthusiastic team-player with exceptional, multi-tasking, and communication skills; interested
in obtaining a position with an expanding company that will foster personal, financial and professional
growth.
Skills:
• Attention to close detail
• Computer knowledge( experience in Microsoft Word and Excel, and like programs)
• Bilingual
• Team Building
• Service-oriented
• Persistent
Experience:
Park One, Miami, Florida Feb.2013-Current
Dispatcher (Guest Relations)
• Dispatch personal or public transportation for guests upon request
• Adhere to rules and regulations and also personal request from guests to ensure quality
customer service
• Register guest vehicle information to system to ensure accurate billing information
DOMINO’S,NORTH MIAMI, Fl March.2013-TO PRESENT
CSR/Account Specialist
• Resolved customer issues, complaints or questions in a timely manner
• Assisted customers with accounts and placing orders and escalating appropriate calls
• Exceeded standards of quality customer service stats provided
Education Shantanu Narayen & Training Center October 18,2013- May 2014
Office Professional and concentration in Medical Billing and Coding certified in
Web Communication using Adobe Dreamweaver CS4
North Miami Senior High School Aug.2010 – MAY.2014
High School Diploma w/ Health Science