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Customer Service High School

Location:
Miami, FL
Salary:
9.00
Posted:
April 13, 2015

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Resume:

JESSIKA PIERRE

***** ** *** **

305-***-****

Hiring Manager,

Enclosed you will find my resume for the current position

you have available. I am proficient in the Microsoft Office Suite

specializing in medical terminology and office procedures. Also, I

have more than two years in customer service, bilingual in English

and Creole. I possess a standard typing skills of thirty- five to forty

words per minute.

You will see in my enclosed resume that my job responsibilities

involved communicating with individuals of varying backgrounds,

face to face, and phone etiquette skills with a friendly personality

and productively working in a fast paced environment. I am self

motivated and always achieving personal and company goals. Over

the past three years I have learned to respond appropriately in

stressful situations and can be depended upon to give an accurate

accounting of events.

Thank you for reading this. I look forward to meeting with you

and discussing my qualifications further.

Sincerely,

JESSIKA PIERRE

JESSIKA PIERRE

14920 NE 6TH CT

JESSIKAPIERRE85@YAHOO. COM

305-***-****

Summary: Enthusiastic team-player with exceptional, multi-tasking, and communication skills; interested

in obtaining a position with an expanding company that will foster personal, financial and professional

growth.

Skills:

• Attention to close detail

• Computer knowledge( experience in Microsoft Word and Excel, and like programs)

• Bilingual

• Team Building

• Service-oriented

• Persistent

Experience:

Park One, Miami, Florida Feb.2013-Current

Dispatcher (Guest Relations)

• Dispatch personal or public transportation for guests upon request

• Adhere to rules and regulations and also personal request from guests to ensure quality

customer service

• Register guest vehicle information to system to ensure accurate billing information

DOMINO’S,NORTH MIAMI, Fl March.2013-TO PRESENT

CSR/Account Specialist

• Resolved customer issues, complaints or questions in a timely manner

• Assisted customers with accounts and placing orders and escalating appropriate calls

• Exceeded standards of quality customer service stats provided

Education Shantanu Narayen & Training Center October 18,2013- May 2014

Office Professional and concentration in Medical Billing and Coding certified in

Web Communication using Adobe Dreamweaver CS4

North Miami Senior High School Aug.2010 – MAY.2014

High School Diploma w/ Health Science



Contact this candidate