Administrative Assistant Customer Service

Kisha Holmes

**** ***** ********* ******, ***. **3 Arlington, VA 22204 571-***-**** *******.******@*****.***

Skills Summary

Project Management Customer Service Front Office Operations

Written Correspondence Scheduling SharePoint/HRIS

General Office Skills Proficiency in MS Accounting/Bookkeeping/

Domestic & Office General Ledger (Deltek

International Travel Typing: 65 70 wpm Vision, QuickBooks)

Arrangements Database Management Reporting

Contract Administration Calendar/Meeting VA Notary Public

(RFPs, RFIs, RFQs, New Logistics

Project Setup, etc.)

Employment History

P.O.S.T. Construction

Lead Administrator/Procurement Specialist– 06/2013 – present

Set up and maintain electronic and physical project files for three to four project managers at any given time

Draft contracts to include but not limited to the following; Subcontract Agreements, AIA Owner Contracts,

Vendor Agreements

Prepare, edit, proof and issue detailed documents.

Process AP/AR, Payroll, bank deposits

Coordinate construction project documentation such as submittals, RFI's, contracts, and certificates of

insurance

Manage multiple tasks simultaneously

Data entry and spreadsheet management

Assist in daily project coordination with Clients, Architects, Engineers and Subcontractors

Maintain an open line of communication with field superintendents, project managers, subcontractors and

Clients

Reviews and modifies specifications and bid proposal documents to ensure documents are prepared

accurately in accordance with Public Contract Code and other required standards and procedures

Reviews contracts and subcontractor bid proposals for accuracy, compliance and bid responsiveness,

including ensuring contracts comply with insurance and bonding requirements

Coordinates with departments in preparing and issuing Notices of Award and Notices to Proceed

Coordinates insurance requirements for construction contracts and professional services agreements;

including ensuring ongoing compliance as applicable

Kerns Group, PC

Office Administrator 10/2010 – 07/2011

Responsible for managing and directing front office

Page 1

Kisha Holmes

Process AP/AR, Payroll, bank deposits

Review and approve employee expense reports for proper GL account coding

Maintain vendor files

Assist with month end close out

Adhere to timetables and deadlines set in monthly accounting calendar

Assist with tax form preparation (e.g. 1099’s, withholding account registration, etc.)

Contract administration

Processing and tracking consultant expenses

Assisting in other project reporting requirements

Coordinating paper flow of project documentation

Scheduling appointments, meetings and travel arrangements

Distribute incoming mail and preparation of outgoing mail/packages

Human Resources (administering employee benefits, new hires, etc.)

BROWN AND CALDWELL – Alexandria, Virginia

Administrative Assistant/Regional H&S Coordinator 12/2008 to 01/2010

Responsible for managing and directing front office

Provided administrative support for the 3 DC Metro Operation Regions (Alexandria, VA; Beltsville, MD,

and DCWASA Blue Plains Site)

Coordinated travel arrangements

Scheduled internal and off site meetings including contacting guest speakers, sending notices,

appointments, conducting interviews and notifying appropriate parties of the time and location

Processed database inquiries and adeptly utilized spreadsheet and presentation software for multiple,

deadline oriented projects, and completed expense account documentation and filing with accounting

Read and screened incoming mail and reports. Greeted visitors and handled their requests, prepared

agendas and collected materials for corporate meetings

Prepared and edited all correspondence and documents for management

Facilitated all safety meetings, training, orientation and incident investigation

Developed and implemented OSHA programs to fit the facility

Coordinated all monthly safety audit and inspection process to report to the Mid Atlantic Region Health

and Safety Director

BEERYRIO – Springfield, VA

Senior Administrative Assistant/Records Management 07/2005 – 09/2008

Assist in the planning, scheduling and controlling of designs, construction, equipment procurement, and

operational planning for major construction projects under the supervision of the Project Manager

Review any submittals and shop drawings for changes, sub log updated for each weekly meeting

Update procurement log and transfer to schedule, updated for each weekly meeting

Complete the required releases and order appropriate items off the procurement log for mapping and

coordinating

Contracts administration

Write and draft close out letters, etc.

Complete the distribution of the punch list, financial and application of payments

Provided administrative support including copying, faxing, mail handling, and supplies Management

Reviewed and coded departmental expenses to achieve accurate accounting and budgeting

Page 2

Kisha Holmes

Maintained department files by keeping them organized and current

FANNING/HOWEY ASSOCIATES, INC. – Alexandria, VA

Administrative Coordinator 03/2002 – 07/2005

Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a

liaison with other departments and operating units in the resolution of day to day administrative and

operational problems

Provide administrative/secretarial support for the department/division such as answering telephones,

assisting visitors, and resolving and referring a range of administrative problems and inquiries

Compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of

established department/division policies

Contracts administration

Schedule and coordinate meetings, interviews, appointments, events and other similar activities for

supervisors, which coordinating travel as well as lodging arrangements

Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely

responses to a variety of routine written inquiries

CONFERON, INC. – Arlington, VA

Receptionist/Administrative Assistant 02/1997 – 09/2001

Assisted the meeting and events coordinators with a focus on client needs assessment, vendor relations, site

inspection, cost analysis, set ups, audio visuals, speaker procurement, guest transfers, transportation, off

site entertainment, reservations, and menu selection for breakfasts, luncheons, and dinner buffets

Serve as direct point of contact for client, vendors, and participants concerning meeting specifications,

requirements, preferences, registration, confirmations, cancellations, schedules, cost summaries, and RFPs

Expertly advise on travel and entertainment options specific to geographical venues, employing information

gained during extensive business travels and a cultivated network of DMC representatives across the

country

Collaborate with the creative teams on efforts on the conceptualization and production of print material,

from invitations to custom welcome kits, for promotional campaigns and meeting facilitation

Responsible for typing reports, memos and other correspondence

Education

VIRGINIA STATE UNIVERSITY– Petersburg, VA

Classical Vocal Performance/Music Education (1995 1997)

Page 3

Contact this candidate