Human Resources Management

Irma M. Elioff

Cell: 661-***-**** Home: 661-***-**** E-mail address:

********@*******.***

HUMAN RESOURCES DIRECTOR

Summary

Bilingual English/Spanish, hands-on Human Resources Director with over

twenty years diversified experience in manufacturing, entertainment and

retail industries. Extensive expertise in National & International

employment labor laws and regulations. Also, experience providing HR

support for 1000 + employees across multi-sites. Successfully managed and

defeated an attempted union organizing campaign and worked with

entrepreneur and global companies.

Some Key Performance Initiatives include:

A strategic member of the senior management team contributing towards the

continued success of the company.

Merging of cultures due to acquisitions to maximize productivity.

Directly involved and contributing to the opening of new production

facilities out of state.

Experience in international laws and regulations pertaining to the field of

HR.

Continuous development of strong working relationships with management and

personnel.

Strategic partner in the development and execution of succession planning.

Participated in both expansions and downsizing due to business necessities.

Strong mentoring and confidentiality skills.

Excellent negotiation skills in striving for a win-win as well as buy-in

outcome as it pertains to strong employee relations.

Employment History

ISM - Innovative Staff Management July '13 - Present

HR Consultant

Provide consulting expertise as it pertains to all the areas of

administration for the Human Resources functions for the management of

small companies.

Sugar Foods Corporation August '11 -

May '13

Human Resources Manager

Responsible for the Sun Valley facility with three shifts reporting to the

VP of Human Resources. Duties included maintaining strong employee

relations with both management and production personnel, oversaw the yearly

performance review process, handled the recruitment and new hire

orientation, conducted the yearly open enrollment process and assisted with

employee insurance inquires as requested.

. Chaired the Safety Committee with the goal of reaching one million hours

without a recordable injury or lost time and responding to appropriate

regulatory agencies as required.

. Strategized with management for the purpose of identifying high potential

personnel for a development plan towards succession planning, as well as

provided guidance for management in the counseling of continued

performance improvement of all personnel.

. As part of the senior management team, developed appropriate training as

well as schedules required for maintaining a high level of productivity.

. Emphasis was also placed on maintaining a non-union environment by

developing and conducting union avoidance training for both management

and production personnel.

. Responsible for the janitorial contract and the negotiation and

management of it.

Accomplishments:

. Assisted in the successful implementation of policies and procedures

for a new 143,000 square foot plant facility located in Mazatlan,

Mexico. Trained in the laws and regulations of Mexico to insure that

the Sugar Foods Corporation policies and procedures adhered to Mexican

employment laws. Conducted training sessions for all senior

management as it pertained to the new policies and procedures as well

as a new yearly performance review process for this facility.

The Cheesecake Factory/Bakery Division November '05 - February

'10

Human Resources Director

Key partner of the senior management team reporting directly to the

President of the Bakery Division, responsible for the Calabasas,

California and Rocky Mount, North Carolina Bakery Division facilities. A

total of five direct reports to support three shifts, to include both

facilities, with a non-union population in the Calabasas facility of 500

employees and in Rocky Mount, a total of 500+ non-union employees.

. Managed a budget which included Safety, Training and Human

Resources.

. Responsibilities included overseeing the success of the three departments

noted above for both facilities. Areas included recruitment and

retention, identifying high potentials, succession planning with

management, the annual performance and merit review process, overseeing

the diversity programs as well as the various benefit plans and strategic

planning with senior management as it pertained to the KPI numbers. In

addition, was responsible for responding to governmental agencies as

required.

. A strong safety awareness training program was maintained and managed

with emphasis placed on no injuries or lost days. In the area of

employee training, timely certifications for hourly personnel were

conducted due to the vast variety of cheesecake products that were made

as well as the adherence to the management training schedule and the

success of it. Was also responsible for the security contract and guards

of both facilities.

Accomplishments

. Grand opening and staffing of a new 146,000 square foot manufacturing

location in Rocky Mount, North Carolina.

. Introduction of a new HRIS system as it pertained to the tracking and

recruitment of all positions for the two plant facilities.

. Continuously maintained a strong non-union work environment via strong

employee relations with both management as well as manufacturing

personnel.

. Updated and conducted appropriate training in the areas of union

avoidance and employee development.

Sara Lee Fresh October '93 - June '05

Human Resources Director

Responsible for managing the Human Resources Department as it pertained to

all the facets of the Human Resources arena to include benefits,

compensation, employee performance, management and employee counseling,

training and development, employee relations, strategic planning, new hire

orientation, employee surveys, affirmative action plan adherence and HRIS

systems. In addition, emphasis on supporting the production of three

shifts.

. Managed the HR functions for the facilities located in Vernon and

Watsonville, California, as well as Kent, Washington and Arlington,

Texas.

. Successfully defended employer's position as it pertained to

investigations by federal and state agencies.

. Primary responsibility was maintaining a non-union, employee pro-active

environment to facilitate maximizing productivity.

Accomplishment:

. Successfully defeated a union campaign in the Vernon facility where

production personnel overwhelmingly voted against unionization by 80%.

. Managed a total of seven direct reports with a companywide non-union

population of

. 1000 employees for all locations.

. Was a member of the Corporate Executive Diversity Committee at the

corporate headquarters in Chicago

The Walt Disney Co. - KCAL-TV Ch 9 May '87 - February

'93

Human Resources Manager

Responsibilities included contract negotiations, grievance handling,

interpretation of union contracts and arbitrations. In addition, managed

all areas related to the Human Resources function. Successfully handled

the merger of the television station when purchased by The Walt Disney

Company and oversaw the organizational restructuring as well as major

expansion of the News Department. Other responsibilities included

responding to federal and state agency investigations thus consistently

obtaining a favorable ruling on behalf of the employer.

The May Company October '85 - March '87

Personnel Director

Managed all human resources functions for the West Los Angeles store.

Duties included employee incentive programs, yearly inventory audits and

customer training. Worked closely with department managers regarding the

daily customer traffic pertaining to floor sales coverage and employee

headcount in conjunction with store sales.

20th Century Fox Film Corp. May '81 - June '85

Personnel Manager

Handled both the Labor Relations and Human Resources functions for the

studio as it pertained to the executive and administrative offices.

Responsibilities included contract negotiations and interpretation, as

well as grievance and arbitration handling. Other duties entailed the

implementation and adherence to the affirmative action plan, as well as

managing a substantial temporary pool of on-call personnel.

Saks Fifth Avenue March '80 - April

'81

Assistant Personnel Director

Substituted for the Personnel Director due to medical reasons. Major

responsibilities in addition to the day-to-day HR function included

maintaining sales figures for each sales associate and incorporating them

into the compensation formula for commission purposes. Hired and trained

all new sales personnel and managed the store on-call labor pool in

addition to managing the weekly payroll function.

Education: Attended: Cal-State Northridge

Pasadena City College

Cal-Tech Industrial Relations Ctr.

Bilingual - English/Spanish

Hobbies include golf, photography and bicycling.

Professional memberships include SHRM and the California Chamber of

Commerce.

HRIS Software: ADP, Kronos, Lawson, Taleo and Talent Plus.

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