Customer Service Manager
Resume:
[pic][pic][pic]Carmen Andarde
*** ***** **, ************, **
27284
Cell: 336-***-****
**************@*****.***
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Professional Summary
Customer Service Representative with 3 years in customer service
environment. Personable and professional under pressure. Superior computer
skills and telephone etiquette. Skilled in training staff and establishing
rapport with clients, taking orders and resolving customer complaints.
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Skills
Creative problem solver Fluent in English and
Exceptional communication Spanish
skills Excellent multitasker
Quick learner Patient
Strong client relations Proactive
Proficient in cash Incredible computer skills
management
Credit card processing
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Work History
Cashier February 2014 to Current
Mrs. Winners - West Mountain ST NC 27284
. Greeted customers entering the store to ascertain what each customer
wanted or needed.
. Politely assisted customers in person and via telephone.
. Provided an elevated customer experience to generate a loyal
clientele.
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Cashier, Cook August 2010 to October 2011
Mc Donald's - Main ST Kernersville, NC 27284
. Greeted customers entering the store to ascertain what each customer
wanted or needed.
. Described product to customers and accurately explained details and
care of merchandise.
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Education
High School Diploma: East Forsyth High School 2009 Winston-
Salem, NC
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Accomplishments
o Stared part-time, moved up to 30 pulse hours a week in 9 weeks
o Awarded a pay raise in less than a year
References
Mrs. Lynn Parker
Manager
Mrs. Winners
Tom Barell
Assistance Manager
Mrs. Winners
Anna Wilson
Server
Mrs. Winners
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