Customer Service Medical Assistant
Resume:
Erica Roberson
NORCROSS, GA *****
OBJECTIVE:
Seeking a Medical Assistant position at a Medical Facility where I may use my understanding of
advanced medical procedures and excellence in administrative tasks in order to manage the
facilities operations effectively.
EDUCATION:
Everest Institute, Norcross, GA Medical Assistant Diploma
Gwinnett Technical College, Lawrenceville, GA General Education Diploma
SKILLS:
Strong interpersonal and verbal skills
Strong written skills
Strong PC and internet skills
Great customer service skills
Detail oriented
EXPERIENCE:
Personal Assistant Cheryl Felder Lawrenceville GA April 2014- Present
• Assist with personal errands; grocery shopping and package pickup and drop off
• Cook, clean and help with home chores
• Assisted with exercises
Patient Home Care Assistant Ebony Smith - Lawrenceville GA June 2014- Present
• Assist patients with morning errands
• Assist with medication
• Assist with cooking, cleaning and doctor visits
Cashier/ customer service Walmart- Norcross, GA October 2013- June 2015
• Assisted managing front end duties and employees
• Answered phones to provide general information
• Greet customers to determine what each customer wants or needs
• Made sure customers was attended to and made sure the experience was a great one
Security Officer Peak 10 - Norcross, GA June 2013- August 2013
• Patrol industrial and commercial premises to prevent and detect signs of intrusion and
ensure security of doors, windows, and gates.
• Monitor and authorize entrance and departure of employees, visitors, and other persons
to guard against theft and maintain security of premises.
• Write reports of daily activities and irregularities, such as equipment or property damage,
theft, presence of unauthorized persons, or unusual occurrences.
Medical Assistant MWLS- Lawrenceville, GA January 2013 -May 2013
• Managed patient appointment scheduling
• Administered a variety of injections
• Consulted patients on progress and success planning
Assembly Worker Staff Works Staffing - Smyrna, GA July 2011- October 2012
• Pulled Orders for pallet assembly
• Prepare shipping documentation for UPS, FEDEX & etc.
• Recorded and reported all damaged materials
Shipping/ Receiving Clerk SGI- Alpharetta, GA August 2008- February 2010
• Greeted venders and guests
• Various administrative tasks such as: answering phones, message taking, data entry etc.
• Examined shipment contents and compare with records such as manifests, invoices, or
orders to verify accuracy
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