Elizabeth Torres
Houston, TX ***** ********@****.***
Areas of Expertise
Customer Service*Administrative Assistant
Customer Service
Communicate with foreign/domestic vendors for outstanding payable expenses
Credit Card processing and foreign and domestic wires
Strong customer service and people skills and the ability to listen and meet customer needs
in Spanish and English
Communicate clearly and effectively in a fast paced environment while maintaining positive
business relationships with colleagues and customers
Administrative Assistant
Answered and direct all incoming phone calls in a professional and positive manner
Distribute internal and external mail
Greet clients
Respond to customer emails and voicemails
Maintain office supplies
Assisted with events planning
Computer and other Skills
Bilingual-Spanish and English
Microsoft Word
Outlook
Multifunction scanner and printer
Education
Southwest Texas Junior College-GED
University of Texas Pan Am
Grifols Academy of Phlebotomy
Career Experience
Planetkidz, Inc. Houston, TX
January 2011-May 2014
Administrative Assistant
Grifols Eagle Pass, TX
Phlebotomist January 2009– January 2010