NATALIE DAVILA
*** ****** ***** **********, *** Jersey, 08085 215-***-**** *********@*****.***
WORK EXPERIENCE
Philadelphia JobCorps, Philadelphia, PA
Vocational Instructor, Dec 2009 – Jun 2013
• Responsible for the educational quality of the student trainee’s experience
• Established program objectives related to student behavior, achievement, technical ability, and
evaluation methods
• Created several curriculum to simplify and standardize ongoing daily functions
• Responded to student body grievances to resolve issues while fostering healthy company relations
• Provided constant feedback and coaching to staff members and students
• Supervised staff and students to ensure efficient completion of tasks and proper utilization of resources
University of Pennsylvania, Philadelphia, PA
Medical Assistant, Apr 2007 – Nov 2009
• Interacted with physicians and medical support staff to determine the need for patient services
• Excellent under tight schedules and strict deadlines and comfortable in fast paced, stressful
environments
• Help physicians examine and treat patients, handing them instruments or materials or performing such
tasks as giving injections or removing sutures.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Keep financial records or perform other bookkeeping duties, such as handling credit or collections or
mailing monthly statements to patients.
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Claire's Inc., Philadelphia, PA
Assistant Manager, Jan 2006 – Apr 2007
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service
programs.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.
• Inventory stock and reorder when inventory drops to a specified level.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers
when appropriate.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
EDUCATION
Temple University, Philadelphia, PA
Bachelor of Art in Criminal Justice- Minor Psychology, May 2013
Community College of Philadelphia, Philadelphia, PA
Associate in Art- Social/ Behavioral Science, May 2011
Pennsylvania Institute of Technology
Certified Medical Assistant Certification, 2007