Engineer Software

RAYMOND A. HARVEY

*** ******** **** *****: ***: *26-0345

Louisville, Colorado 80002 Email: *********@*******.***

BACKGROUND SUMMARY

Well versed in all aspects of Quality Assurance and Systems Engineering.

Background in software development and testing, as well as hardware test

and design. In depth knowledge of all aspects of software life cycle

(SDLC). Understanding of networking, including various protocols to the

packet bit construction level. Development experience in Java and .NET

using Eclipse and Visual Studio IDEs.

PROFESSIONAL EXPERIENCE

CONFIGURATION MANAGEMENT INC, Telecommute Position

Nov 2012 - May 2014

Test Software Administrator

. Provided Level 3 support for Quality Center/ALM and Quick Test Pro for

over 10,000 users for Capital One.

. Created application to import hundreds of lists with thousands of

separate list items into an ALM template using the ALM API.

. Created various utility applications using the ALM API.

. Created large amount of customization to the ALM application using the

built in Workflow tool.

. Provided assistance and training to the level 2 and level 1 support

engineers.

Intuit/Activant/Epicor, Westminster, Colorado

Mar 2005 - Sep 2014

Senior QA Engineer

. Utilized Selenium IDE to test Web based applications that handle Job

Management features including customer/vendor bids and job specific

accounting, inventory management, shipping, etc. Ported Selenium

recordings to JavaScript for use with Selenium Remote Control. Ported

Java scripts to C# for use with Selenium Web Driver.

. Developed Java classes for use with Warehouse Location Maintenance within

ERP software.

. Developed performance testing suit for determining metrics for the end

user experience.

. Developed automated test framework utilizing hooks into existing Java

code accessible via JRuby scripts.

. Developed test plans, test cases, and associated documentation for

various projects for ERP software for large enterprise wholesale

distributors, in the areas of accounting (A/R, A/P, G/L), order entry,

warehouse management, etc., in a custom windows terminal/AIX and Linux

environments.

. Acted as liaison to customer QA personnel, providing technical assistance

and product training.

. Two years as QA Team lead on Enterprise Team Hughes project.

. Participated in and contributed to all areas of the entire software

development cycle in a SCRUM environment.

. System administrator for Test Director/Quality Center.

. Developed custom tools in C#, VB and VBA to enhance abilities to import

requirements documents into Mercury Quality Center and to aid in tracking

basic QA metrics.

. Developed custom code to obtain results from automated Silk scripts and

import them into Quality Center.

. Developed software in Java to map incoming outlook email attachments from

various flat file and xml formats to a specific xml format and provide an

xml post to the ERP system for customer generated orders and contributed

to Java development on small GUI driven projects.

IBM, Telecommute Position

2007-2011

Test Software Administrator

. Provided Level 2 support (Level 1 for select individuals) and full

software administration for Quality Center/Test Director, WinRunner, Quick

Test Pro, Clear Quest, Quality Center/DOORS synchronization, and Quality

Center Clear Quest synchronization software suites for Capital One.

Provided Level 3 project support for customization of Quality Center/Test

Director including custom development via VB interface and API.

Global healthcare exchange, Westminster, Colorado

2004-2005

QA Engineer (Short Term Contract)

. Developed test cases for B-to-B transaction exchange utilizing Web

Methods, Contivo, Web Direct, and various in-house software suites.

. Developed test plan for new registration project that utilized web based

GUI front end as well as various back end database verification (Oracle,

SQL Server and Siebel).

. Testing was performed on equipment utilizing Windows, Linux and Solaris

platforms

CableLabs, Louisville, Colorado 2003-2004

Consulting Development Engineer (Short Term Contract)

. Ported TCL/TK based automated test scripts to GUI driven Java using JNI

interfaced to custom C++ DLL files for equipment which is not "Java

friendly".

. Developed Test Plans, Test Executable Processes and software for

automated testing and certification of MAC and OSS (management) layers of

DOCSIS CMTS and CM products.

. Saved many man weeks of test time with existing testing software and

strategies by implementing improvements in functionality, performance and

efficiency. Developed new tests, including software and software tools,

which combined existing test steps with improved and more efficient

algorithms utilizing tcl and Java.

. Assisted with testing of CMTS, CM and VOIP products at MAC, OSS and IP

layers utilizing various protocols including TCP/IP, ICMP, SNMP, UDP and

SIP.

Aztek Engineering, Denver, Colorado

2003

Consulting Project Test Engineer (Short Term Contract)

. Developed a comprehensive Test Plan for performance evaluation and

specification compliance of a multi-port gigabit Ethernet switch.

. Designed and built a Linux based configurable Packet Generator for

testing of the gigabit switch, including programming (in C/C for the

following protocols: TCP, IP, ICMP, UDP, Tagged VLAN, STP (Spanning Tree

Protocol BPDU), and GARP (both GMRP and GVRP).

Pacific Broadband/Juniper Networks, San Jose, California

2000-2003

Senior Test Engineer

. As Visiting Engineer to CableLabs, developed automated tests for OSSI and

Mac Layer testing for use at CableLabs and the general DOCSIS vendor

community in a controlled Windows based development environment.

Responsible for development of TCL library routines to be used in all

CableLabs automated testing. Also, contributed to the DOCSIS 2.0

specification and development of DOCSIS 2.0 Test Plans as part of the

Juniper Contributing Engineer team.

. As Senior Test Engineering Lead, R&D Group, responsible for development

of automated HFC testing platforms and procedures for Phy, Mac/Phy, and

Mac layers as well as BPI/BPI+ for performance verification of DOCSIS CMs

and CMTSs. This entailed designing and utilizing custom hardware

platforms, Test Plans, HFC networks and associated software and

familiarity with different types of RF bursts and modulation types (TDMA,

CDMA, SCDMA, etc.).

. Tested Voice Over IP (VoIP) capabilities of the CMTS utilizing the SIP

protocol.

. Developed a full suite of TCL based test scripts using an Expect wrapper

in a Linux environment for automated control of test equipment (VSA,

Spectrum Analyzer, etc.) and performance of both custom and CableLabs ATP

tests using GBIP, RS232 and Ethernet interfaces.

. As R&D Group Quality Assurance lead, trained and supervised junior

engineers in all aspects of Phy layer testing.

. Provided unique solutions for problems encountered in other engineering

groups (i.e. Video/Ip, OSS, and Systems Engineering).

CABLELABS, Louisville, Colorado

2000

Test Engineer

. As Dry Run DOCSIS Networking Lab Manager, supervised efforts of over 80

visiting DOCSIS engineers from all Cable Modem and CMTS vendors seeking

DOCSIS certification in an interoperability environment. Supplied all

necessary networking and technical support.

. As Alpha Lab Test Engineer performed all DOCSIS OSS (MiB object),

Ethernet, BPI compatibility, and Anti-Spoofing tests for certification

process of all Cable Modems and CMTSs submitted for certification.

. Evaluated new test equipment for PHY level testing of Cable Modems and

CMTSs.

. Familiar with all Networking equipment for VLAN and LAN operation in a

test laboratory environment including: Routers, Switches, Hubs, Servers,

etc.

. Familiar with Networking Protocols including: TCP/IP, UDP, SNMP, DHCP,

ICMP, etc.

Education

. American Intercontinental University, Hoffman Estates, Illinois,

Bachelors Information Technology Programming (Summa Cum Laude - 4.0 GPA).

. AS Electronic Engineering, Electronics Technical Institute, Denver,

Colorado

. Metro State University, Denver, Colorado, 35 Semester hours in Electronic

Engineering Technology

. Other Skills: Familiar with .NET, C#, C/C++, tcl, Perl, Python, Ruby,

Visual Basic, Java and HTML programming and internet web site design,

Microsoft Office, Windows (3.1,95, 98, 2000, NT, XP, 7 and 8),

UNIX/Linux, most popular commercial software suites, various DHCP, SNMP,

etc., servers, software interfaces, including RS-232 and GBIP, Agilent/HP

VSA, Spectrum Analyzers, Network Analyzers, Logic Analyzers, DSO, HFC

Network Design, Networking Routers, Switches, etc., including Cisco,

Nortel and Juniper Networks. ALM/Quality Center, QTP, Life Member

American Mensa.

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