Assistant Facility Manager

JESSICA F. REYNOLDS

j *******************@*****.***

**** *. ********* ***, **** C • Chicago, IL 60645 • 217-***-****

Motivated professional with years of management experience in various fields that require proficiencies in

communication and coordination. M y intentions are to c ontribute to effective teams as both a leader and an associate.

Seeking to contribute talents to a rewarding position in a stable and progressive organization.

CORE COMPETENCIES

- Training / Motivation - Goal Setting / Achievement - Planning / Implementation

- Staff Supervision / Direction - Risk and Facility Management - Policy Adherence

- Proper Practice / Documentation - OSHA 30 Hour Certification - Microsoft Office

EXPERIENCE

PARK RIDGE PARK DISTRICT, COMMUNITY CENTER, Park Ridge, IL 2013

Community Center Assistant Manager,

Oversee daily operations and budget of a fitness facility with 4,600 members. Maintain membership

profiles in CLASS Recreation database, and provide superior customer service concerning issues or

complaints. Accountable for a facility operations budget of approximately $1.3 million annually . Train

and manage up to 40 part-time staff including front desk, maintenance, and custodial personnel.

Developing customer service and operational continuity books. Current member of the Park Ridge Park

District Green Committee with focus on chemical free turf and lawn treatments . Utilized years of experience

in safety coordination to assist in preparation of the upcoming PDRMA audit. This included: finalizing facility

safety inspections, creating and scheduling an annual master training plan for the department, and sitting on t he

Park Ridge Park District Safety Committee. Assisted with all administrative duties to include: payroll processing,

invoicing, equipment inventory, and training documentation to name a few. Contributed directly to the

progression of capital projects, grant applications, and assessments by maintaining reports, documentation, and

architectural drawings as needed. Exemplified excellent retention and learning capabilities by working

alongside IT personnel to put into use Geographic Information System (GIS).

COLLABORATIVE HEALTHCARE URGENCY GROUP, Chicago, IL 2013 to 2014

Project Administrator

Scheduled and administered trainings on disaster preparedness topics for all long-term health care facilities

in Cook County and certain suburban facilities. Assisted the organizations l ead trainer ensuring 100

percent compliance with the Chicago Department of Public Health in emergency response planning.

J.B. HUNT INTERMODAL TRANSPORT, INC., Chicago, IL 2012 to 2013

Fleet Manager/ Human Resources Supervisor

Employed organization and communication capabilities to monitor a group of between 30 and 45 drivers,

ensuring both individual and company compliance to Department of Transportation (DOT) regulations

on a daily basis; regularly oversee 100 to 125 drivers. Assigned loads and track freight movement to

facilitate safe and timely transport while actively maintaining the company safety culture. Maintained

payroll functions, driver retention and termination, disciplinary / remedial actions, and individual

counseling.

MILITARY DUTY & AWARDS

ILLINOIS AIR NATIONAL GUARD, Springfield, IL 2003 to 2012

Ground Radio Communications Journeyman 2008 to 2012

Executed installations, maintenance, and repairs for fixed, mobile, and transportable equipment.

Served as primary CPR and First Aid instructor for the entire squadron of 90 to 125 members. Oversaw

initial safety training and introduction to risk management. These trainings included PPE, Fire Safety,

Working around Electrical Equipment, Blood Borne Pathogens, and Incident Reporting Procedures.

Also served as Electronics Safety Monitor.

Personnel Safety Management / Administrative Assistant 2004 to 2007

Developed and implemented a squadron safety program for 20 State and Federal employees while

coordinating with other safety managers; created comprehensive lesson plans that complied with

Air Force Occupational Safety (AFOSH) and Occupational Safety and Health (OSHA) standards.

Aircraft Electrical and Environmental Systems Journeyman 2003 to 2007

Installed, maintained, and inspected aircraft power and components & test equipment of air distribution

systems.

• Deployment with F-16 Fighter Squadron, Balad Air Base, Iraq 2006

• Trainer of the Year, 217th Engineering Installation Squadron 2010

• Twice received Commendation Medals with Oak Leaf Clusters 2005/2008

• Received Outstanding Unit Award for Operation Readiness Inspection 2012

EDUCATION

UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN, Urbana-Champaign, I L

Bachelor of Science in Chemistry conferred 2012

COMMUNITY COLLEGE OF THE AIR FORCE, Montgomery, AL

Associate of Science in Electronic Systems Technology conferred 2011

Associate of Science in Aviation Maintenance Technology conferred 2008

UNITED STATES AIR FORCE

Distinguished G raduate

Electronic Principles Ground Radio Technical School, Biloxi, MS conferred 2008

Aircraft Electrical & Environmental Technical School Wichita Falls, TX conferred 2004

CERTIFICATION & TRAINING

• Certified American Heart Association CPR Instructor.

• Certified Self Aid and Buddy Care (SABC) Instructor.

• Completed OSHA 30-hour General Industry Certification.

• Completed PDRMA Essentials of Human Resources Curriculum

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