Human Resources Resource
Resume:
IRMA ORTIZ THOMPSON
*************@*****.***
Objective
Become associated with a company where I can utilize my skills, knowledge,
and abilities and gain further experience while enhancing the company's
productivity and reputation.
Summary
Bilingual (Spanish) Human Resource Professional with 17 years of expertise.
Skilled in collaborating with senior management in order to support and
further company goals. Possess broad knowledge of human resources in a
variety of private and public sectors. Knowledgeable in compensation and
benefits design, employee relations, policy design and administration,
harassment and EEOC Compliance, and training and development, and other
employee/employer policies, procedures, and related laws.
Core Competencies
~Broad working knowledge of human resources ~ Excellent management skills ~
Problem solving and conflict resolution ~ Sound consulting skills and
decision-making skills~ Knowledge of ERISSA, employment, and labor laws and
regulations ~ Strong oral and written communication skills ~ Ability to
work with spreadsheets, presentation, e-mail, Internet, legal research
databases~
Professional Experience
HUMAN RESOURCE SPECIALIST
Knox County Public Schools, Knoxville, Tennessee
September 19, 2009 - Present
Recruit and conduct on-boarding of new hires in system-wide roles; assist
Director of Human Resources, Supervisors, and Generalist with various human
resources projects, including recruiting fairs, Educational State Reporting
projects, revisions of policies and procedures as needed; Oversee
substitute staff pool including recruiting, specific substitute
orientation, and resolve ongoing questions of all substitute staff; Aid in
employee disciplinary issues; place university students in appropriate
grade level internship positions; translate documents from English to
Spanish to engage Spanish speaking families with schools as well as
translate phone calls coming into central office.
BENEFITS ADMINISTRATOR
Bush Brothers & Company, Knoxville, Tennessee
August 10, 1995 - September 11, 2009
Work with external customers on company benefits to implement and manage
benefits to all company employees. Work with other HR Managers to develop
integrated HR Benefits strategies and policies tied directly to supporting
the achievement of the company's business objectives. Participate in short
and long-range planning of benefits programs. Developed, managed, and
maintained various programs, including but not limited to life and health
insurance, disability, dental, 401(k), and related programs. Recommend
new and/or improved employee benefit plans and cost-saving measures.
Consult and advise employees on eligibility, provisions, and other matters
related benefits. Administer and coordinate programs designed to
establish and maintain effective employee relations such as employee
communications, annual enrollment, new employee orientation programs,
social activities, etc. Ensure maintenance and compliance of FMLA. Build
relationships with employees and their families to develop trust and
feeling of reliability in order to be available for confidential requests
and/or questions concerning health coverage, flex plan requirements,
status, changes., etc. Translate benefit issues and other company
policies to Spanish speaking employees.
EDUCATION
Tusculum College Graduate: Bachelor of Science in Organizational
Management with a Concentration in Human Resources Management.
Pellissippi State Technical Community College Graduate: Associates Degree
in Paralegal Studies
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