Engineer Administrative Assistant

CAROLINA SUAREZ GONZALEZ

**** ********** **** **. *-mail:************************@*******.*** 832-434-

**** ******

Cypress, TX 77433 Bilingual: English / Spanish

Systems Engineer with 8 years experience in the telecommunications sector with experience in data analysis,

requirements gathering, development of design documents and configuration, revenue assurance, consulting in

the functional part of the programs and platforms.

TECHNICAL SKILLS

• Excellent Organizational Skills

• Speak, read and write fluent Spanish

• Professional in IT

• Management Software Tools Microsoft Windows, Office 2003 – 2010

• MSACCESS BD, BD SQL Server

• Visual Basic

• Internet and ORACLE 9i

• Knowledge of UNIX OS

• Knowledge of SAP

• Oracle Database 10G

• Crystal Reports Microsoft Visual basic

• Knowledge in Logisuite Software

• Logistics data entry

• Knowledge of PMO and PMI

• Extensive experience in the telecommunications sector and data analysis

• Requirements gathering

• Development of design documents and configuration

• Revenue assurance

• Consulting in the functional part of the programs and platforms

• Legally authorized to work in the USA

EXPERIENCE

Account Manager 03/2014 – actually

CARGO LOG USA Inc., Houston, Texas

Work as Administrative Assistant for an International freight importing and logistics services company. Primary

responsibility included overseeing logistics for all shipping and distribution to our customers. Secondary

responsibilities involve providing activity reports to our customers. Perform and audit the importing and exporting

CAROLINA SUAREZ GONZALEZ

8234 Kerrington Glen Dr. e-mail:************************@*******.*** 832-434-

6356 Mobile

Cypress, TX 77433 Bilingual: English / Spanish

of domestic and international freight documents for clients different. Receive original documents from shipping

company and/or customer to ensure clearance to destination. Prepare Invoicing, billing, and reconciliation of

billing transactions. Produce activity reports and documentation for customer inspection. Maintain procurement

database for auditing purposes. General secretarial responsibilities included.

Business System Analyst 03/2012 – 06/2013

TATA CONSULTING SERVICE Bogotá, Colombia

Worked to implement technological solutions on different projects, do comprehensive analysis and conceptual

interfaces for the development of applications and perform testing processes. Help with the ISC (Information

Security Coordination) process. Work as the Project Safety Coordinator, responsible for verifying and

implementing security within IT Projects controls. Worked as CML (Crisis Management Leader).

Senior Consultant 04/2010 – 11/2010

INTELLITY CONSULTING-PROTIVITI Lima, Peru

Monitored and analyzed all customer processes to assure that there was no data and information leakage to in

order to assurance company revenues, these processes were validated by a series of tests performed on

different platforms like the trading system, Altamira, Switch, in Areas like: Prepaid Billing Management System,

Accounting and others.

Revenue Assurance Engineer 11/2008 – 03/2010

COMCEL S.A.Bogotá, Colombia

CAROLINA SUAREZ GONZALEZ

8234 Kerrington Glen Dr. e-mail:************************@*******.*** 832-434-

6356 Mobile

Cypress, TX 77433 Bilingual: English / Spanish

Supervised and Validated that the information in all technology platforms of the organization were properly

consolidated, using different platforms as DWH Database, Oracle, Switch, HLR and Mediators. Work to conduct

the monitoring of the various reports and reconciliations that were reported to the involved areas. Worked in the

control and monitoring of progress and corrections on works performed in different platforms.

Business Protection Analyst/Revenue Assurance 11/2004 – 10/2008

COMCEL S.A.Bogotá, Colombia

Commissioned to analyze, update and control all processes of cellular fraud and theft to the company, through

various applications such as Oracle, Linux and Unix. Validate that the lines were suspended for all theft / Loss

accounts doing reporting in different platforms including, HLR-NOKIA, Switch and DB production.

EDUCATION

Student English Second Language 2014 - actually

ESOL Continuing Education

Lone Star College, Cypress Texas

Certificate in Technology Management, 2007

Escuela Administracion de Negocios (EAN) University, Bogotá Colombia

Bachelor Computer Information Systems, 1998 - 2002

University Piloto of Colombia, Bogotá Colombia

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