Customer Service Representative
Resume:
Name: Arlene Mae Salas
Address: *** ******* **. ****** ******, Grace Park, Caloocan
Email Address: **************@*******.***
OBJECTIVE
“To obtain a position where I will be able to harness my skills, learn more
insights, experience, knowledge and also to put into practice everything that
I have acquired in the field of media and communications.”
SKILLS
Computer literate.
Excellent communication skills in public speaking
Able to write scripts, short stories, articles, essays and news.
Have abilities in news reporting, acting and also in hosting.
Able to conduct interviews with people from diverse and different backgrounds.
Fluent English speaker.
Has the ability to work under pressure, deliver on time with efficient results.
Works well in groups.
Detail oriented
EDUCATIONAL BACKGROUND
TERTI ARY AB Mass Communication
New Era University
2014
SECONDARY Talavera National High School, Nueva Ecija
2010
ELEMENTARY New Era Elementary School, Quezon City
2006
WORK EXPERIENCE
Convergys
- Customer Service Representative for Residential Billing from June 2014 to
November 2014
- Case Manager for Live Service Portal from November 2014 up to Present
ACHIEVEMENTS
• Nominated in the 17th Annual Mass Communication Awards for Best
Supporting Actress in the Freshmen Musicals.
• Nominated in the 18th Annual Mass Communication Awards for Best
Actress in the Sophomore Musicals.
• Won an award for Best in Solo Acting Performance in the 19th Annual Mass
Communication Awards.
• Part of SY 2013 -2014 Mass Communication Production Team
• Conceptualized a new program for Eagle Broadcasting Corporation Net 25
Entertainment Television Department.
- Worked with the Executive Producers, Creative and Marketing Department of
Entertainment TV to build the new TV concept, scout for advertisers and worked
together to shape the packaging of the new TV show
- Collaborated with the Executive Producer of Spoon and Tribe of Net25 to
establish main concepts and ideas within the show.
• Produced the musical Next to Normal for the annual Freshmen and
Sophomore Musicals.
• Produced the musical Memphis for the annual Freshmen and Sophomore
Musicals.
• Produced the Documentary "Poso".
PERSONAL INFORMATION
Date of Birth : December 13, 1992
Place of Birth : Mandaluyong
CIty Religion : Iglesia Ni
Cristo Civil Status : Single
Height : 5’5
Weight : 72 kg
CHARACTER REFERENCES
Prof. Margele Andres
Dean of Mass Communication Department
Prof. ELSON MONT ALBO
Mass Communication Professor
New Era University
I hereby certify that the above information is all true and correct.
ARLENE MAE R. SALAS
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