Customer Service Sales
Resume:
Tiara S. Edwards
**C Erskine St
Asheville, NC **801
*****.*******@*****.***
Experience:
Jim Brown’s Answering Service, Asheville NC 11/13-Present
Switchboard Operator
• Take messages from patients
• Page doctors on call for after hours emergencies
• Connect doctors with patients
Perfumania, Asheville, NC 3/13-7/14
Key Holder
• Open and close the store
• Brought deposits to the bank from sales made from the previous day
• Record and put away shipment
• Run the sales floor
• Sale required items in the store
• Customer service
Jo~Ann Fabrics, Asheville, NC 4/12-2/13
Team Member
• Assist customers with all of their needs
• Maintain the cleanliness of the store/stock merchandise
• Create special orders for customers
• Be a team player
Festiva Resorts, Asheville, N.C
Telemarketer 1/10-7/11
• Make outbound calls and selling vacations and convincing people to drive down to our
welcome centers to listen to a Time Share Tour.
• Taking inbound customer care calls and selling vacations and booking tours.
Customer Service
• Handle customer care calls
• Data entry
• Send emails to customers and clients
Century 21 Department Stores, New York, N.Y 6/08-11/08
Floor Supervisor
• Greet customers while establishing what products and services customers required.
Hosting.
• Open and close cash registers, performing tasks such as counting money, separating
charge slips, coupons, vouchers and balancing cash drawers.
• Maintained and organized fitting room.
• Monitored sales floor to recognize security risk and thefts, and how to prevent or handle
these situations.
Associate
• To help customers find everything they wanted. Hosting.
• Stock merchandise on the sales floor/organize stock room.
• Clean work area during rush hours and prep for the next day.
• Work behind the cash register; count money, ring up items, pack items, lock our drawers
with supervision.
Blue Ribbon Prostate Initiative, New York, N.Y 7/04-8/04
Secretary
• Performed clerical office duties such as typing, filing, copying and corresponding to
office activities.
• Handle incoming calls and processed inbound and outbound mail.
• Data Entry
Education:
Buncombe Technical Community College, Asheville, N.C 1/10-5/13
Associate in the Arts in General Education
Reference Page
1.Heather K Vaughn
English Instructor, AB-Tech Community College
340 Victoria Road
Asheville, NC 28801
828-***-**** Ext. 315
*******@******.***
2. Carrie Harris
Store Manager for Perfumania
Asheville, NC 28805
3. Joyce Brown
Manager/Sales and Customer Service
Greensboro, NC
4. Ruth Shuman
Founder of Public Color
New York, NY
5. Phil Zera
Court Officer of Bronx Criminal Court
Bronx, NY
*********@*****.***
6. Jordyn Fones
Supervisor of Answering Service
Asheville, NC
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