Manager Engineer

Talal Al-Najjar

**************@*****.***

Tel +965-****-****

Education

• Bachelor of Computer Science, 2013

With Specialization in Communication Technology

and Cyber Security at Dalhousie University (Canada)

• High School Diploma, 2008

Universal American School (Kuwait)

Skills/Abilities

Certifications:

• MCSE 2012 Server Infrastructure

• MCSA

• CCENT

• ITIL Foundation

Computer Skills:

• Programming: C, Java, ActionScript 3.0, Basic Python, Flash

• Web Development: Basic HTML

• Operating Systems: Proficient in Windows and Mac

• Office: Proficient in Word, Excel, PowerPoint, Access, Outlook

N on-Technical Skills:

• Fluent in English, French & Arabic

• Excellent in conflict management and team work skills.

• Troubleshooting and problem solving skills.

• Attentive to detail, multi-tasking and managing projects.

• Ability to view problems from a different perspective, drafting

and visualizing solutions.

Work Experience

• Microsoft and Network Support Engineer – Diyar United Company (Kuwait) May 2014

– Present

o Monitor performance, availability and backup of all servers

o Server disk space monitoring

o Manage and monitor testing and implementing windows updates for

M anaged Services and Clients.

o Installation, Configuration, Administration and maintenance of System

Center Operations Manager – SCOM

o Daily operational checks of all Microsoft Server

Logging/reading/closing BMC incidents

o

Generate report on weekly/monthly basis

o

Email client regarding network/Security related issue

o

• Event and Recreation handler - Glow promotions (Halifax, Canada)

June 2010-January 2014

o Setup/attend/ take down events in Atlantic Canada

• Counselor - Comp Camp (Halifax, Canada) Summer

2013

o Summer program for youth that desire to explore the fundamentals

of the digital world. Program use small group-size, community mentors,

and lots of hands-on teamwork to simulate real-life experience.

o Camps offered - Game development, Robotics & Visual Programming,

build a Computer, App Development and Web Creation.

Academic Projects:

• Al-Khoory Trading Company Summer 2012

o Provide company with a computer based filing systems using

AWS cloud computing to keep track of employee information.

• Dal Library mobile website Winter 2012

o Provide Dalhousie library with a prototype mobile website.

o Website contained sections such as library hours, live chat,

catalogues, journal databases, lab spaces, research tools,

contact us and feedback.

• Schulich School of Law Fall 2011

o Provide needs assessment to the faculty of Law at Dalhousie to

increase communication effectiveness.

Contact this candidate