Customer Service Data Entry

SUKYOON BAE

**** *. ******** ** #*

LOS ANGELES CA 90006

HOME: 213-***-****

CELL: 213-***-****

E-MAIL: **************@*****.***

Objective:

Seeking a general office/clerical/administrative position in a team-oriented environment, where my education and skills can be utilized

for mutual benefit and an opportunity for growth and advancement.

Highlights of Qualifications:

Worked in the field of General Office/Clerical/Data Entry/Administrative for over 12 years. Demonstrated professional manner with

positive mental attitude/great interpersonal skills. Ability to work well as a team player in professional environments. Provided excellent

verbal and written communication skills who enjoys working above and beyond call of duties.

Ability to type 65+wpm and Alpha/Numeric Data Entry of 10,000+ keystrokes per hr

Operate general office machines/Computer Literate(MS Office, Word, Excel, Internet/E-Mail, Windows)

Customer Service/Phone Etiquette

Detail-oriented/Ability to multi-task

Bilingual- Korean/English

General/Basic knowledge in Accounting

Employment Experience:

Permanent/Full-time positions:

Building Industry Credit Association- Data Entry Operator(2006-2014)

Duties included heavy alpha/numeric data entry of various information in the construction industry using the company’s software

system and occasional filing/sorting various documents.

TelePacific Communications- Administrative Assistant (2001-2002)

Duties included answering phones using multi-lines to handle and resolve clients’ inquiries and issues, data entry of clients’ info. using

MS Office, typing up bills/invoices using proper formats and letterheads, sorting invoice documents and handling/distributing incoming

mails to appropriate personnel.

Washington Auto Center- Office Assistant/Delivery Driver (1999-2001)

Duties included delivery work to and from auto body shop using the Thomas Guide for accuracy in the greater Los Angeles

and surrounding areas, utilizing customer service/communication skills to interface with all agencies, some office duties included

copying/faxing/mailing documents and answering phones to handle customers’ inquiries.

Temporary Assignments (2002-2006):

Crowell, Weedon & Co, Wire Operator Los Angeles, CA

Los Angeles Unified School District, Data Entry Operator Los Angeles, CA

State of California- Department of Health Services(Medi-Cal Unit), Office/Data Entry Clerk Los Angeles, CA

County of Los Angeles- Community and Senior Services, Data Entry/Typist Clerk Los Angeles, CA

County of Los Angeles- District Attorney’s Office, Office Assistant Los Angeles, CA

Parker Stanbury LLP, File Clerk Los Angeles, CA

National MS Society, Inventory Control Worker Los Angeles, CA

BAX Global, General Office Assistant Los Angeles, CA

Kevin Davis Insurance Services, General Office Assistant Los Angeles, CA

County of Los Angeles- Department of Mental Health, Office/Clerical Aide Los Angeles, CA

County of Los Angeles- Department of Public Social Services, Clerical Support Los Angeles, CA

Education and Vocational Background:

Los Angeles Trade Tech College, Computer Science Major, 1997

Los Angeles High School, High School Diploma, 1994

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