IT Supervisor
Resume:
Blaise Britten
*************@*****.***
Education:
Texas tech University, Lubbock, Texas Graduation May 2015
o Technical Writing major
o Mathematics minor
Antonian College Preparatory, San Antonio, Texas Graduation May 2010
Work History:
Texas Tech IT Help Central, Lubbock, Texas August 2013-Present
o Supervisor
o Supervise up to 10 student analysts and technicians at a time
o Train analysts by correcting their work
o Train analyst how to handle various issues as well as new tools
o Design and compile technical solutions and add them to the university
knowledge base
o Solve technical problems over the phone
o Fill out reports on various problems
o Give technical solutions to people via phone and email
Britten Lift and Installation Services, San Antonio, Texas 2005- August 2014
o Manager
o Supervised company operations
o Directed 3 crews to accomplish tasks in multiple tasks daily
o Managed teams of 2 to 6 people
o Met with clients and negotiated contracts
o Quoted and approved jobs
Skills:
Computer Skills: Microsoft Office, Lync, Skype, Paint.net
Communication: Public Speaking, Telecommunications, Virtual Messengers
CERT: Community Emergency Response Team
Intermediate American Sign Language
Activities and Affiliations:
Eagle Scout of the Boy Scouts of America
Enjoy hiking, skiing, and swimming
Blaise Britten
613 N. Beaufort Avenue Apt B.
*************@*****.***
References:
Randall King
Professional Reference
Programmer Analyst IV, Support Center
IT Help Central - IT Division, Texas Tech University
2903 4th Street
Lubbock, TX 79409
*******.****@***.***
Max Peckham
Personal Reference
Staff Software Engineer in R&D
National Instruments
Building B, 11500 N Mopac Expy,
Austin, TX 78759
**@**********.***
George Marquez
Professional Reference
Owner
Industry Signs
14075 Dublin Square
San Antonio 78217
*****@***************.***
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