Customer Service Data Entry

Terri N. Wales

***** *******

Detroit, MI *****

313-***-****

**********@*******.***

OBJECTIVE:

Obtain a professional career in an office atmosphere where I will utilize my skills with room for

advancement.

PROFESSIONAL EXPERIENCE:

Blue Cross Blue Shield/ Bartech, Detroit, MI

08/2011 – 02/2015 (Medicare Enrollment Specialist) (License HPA Individual Sales)

• Telesales

• Enrollment

• Data Entry, Conferencing and Transferring Calls

Minacs Worldwide, Farmington Hills, MI

11/2007 - 03/2011 (Sr. Customer Service Agent)

• Inbound and Outbound call center

• Orders and Service, Email

• Problem Solving and Data Entry

Self Employment/Child Care Provider, Detroit, MI

03/2002 - 02/2008 (Child Care Provider)

• Ensuring the safety

• Directing Activities

• Assist with learning

Allied Home Improvement co, Livonia, MI

09-1998 - 03-2001 (Customer Service/ Sales)

• Orders and Service

• Problem Solving

• Data Entry, Customer Follow-up

EDUCATION:

Associate of Arts

Major: Business Management/Administration

Lewis College of Business Detroit, MI

SKILLS AND ABILITIES:

Microsoft Office, Data Entry, Adobe PDF, Telesales, Call Center, Virtual Room, TTYL, Problem

Solving and Resolution

Contact this candidate