Customer Service Sales
Resume:
Joanne Morales
**** **** *** *** *-G Bronx By ***56
Phone: (347) 347-***-**** Email: *************@*****.***
HIGHLIGHTS:
. Ability to speak fluently in English and Spanish
. Can type 35 wpm
. Computer-literate performer with extensive software proficiency
covering word, excel, windows 95 and XP
EXPERIENCE:
D'Agostino Supermarket
New York. 10/10-Present
Provide customer service,check out customers at checkout. Bag groceries for deliveries.
Michaels Arts & Craft Bronx, NY
Sales Associate 02/10-03/10
. Ensure that each customer receives outstanding service by providing a
friendly environment, which includes greeting and acknowledging every
customer, maintaining solid product knowledge and all other aspects of
customer service.
. Maintain an awareness of all promotions and advertisements.
. Assist in floor moves, merchandising, display maintenance, and
housekeeping
N.N.T International Mayaguez, PR
Sales Distributor 12/07-09/08
. Convinced customers to use sales promotions displays items of
wholesale commodity distributor.
. Door to Door sales from city to city
. Provide customer service
Gibraltar Water Proofing
Bronx, NY
Receptionist
01/06-05/06
. Operate telephone switchboard to answer, screen and forward calls,
providing information, taking messages and scheduling appointments.
. Receive payment and record receipts for services.
. Perform administrative support tasks such as proofreading,
transcribing handwritten information, and operating calculators or
computers to work with pay records, invoices, balance sheets and other
documents.
Godvia Chocolate New
York, NY
Sales Associate
11/99-05/04
. Assist in processing and replenishing merchandise and monitoring floor
stock.
. Aid customers in locating merchandise.
. Communicate customer requests to management.
EDUCATION:
Jane Adams High School Bronx, NY
High School diploma 1990
Betty Owen School Bronx, NY
Certification in Travel and Tourism 1993
Reference Available Upon Request
Contact this candidate