Office Administrative Assistant

*** * **** **, ********, NJ *****

PHONE 856-***-**** – EMAIL *************@*****.***

ROSEMARIE STOCKTON

OBJECTIVE

A CHALLENGING POSITION AS A OFFICE ASSISTANT AT A GROWTH ORIENTED COMPANY

UTILIZING MY COMPUTER/CLERICAL SKILLS AND ACQUIRING NEW ONES

SKILLS PROFILE

• THE ABILITY TO WORK IN A TEAM ENVIRONMENT

• STRONG ANALYTICAL & ORGANIZATIONAL SKILLS

• DEMONSTRATE THE ABILITY TO MULTI-TASK

• EXCELLENT INTERPERSONAL SKILLS, PHONE MANNER & OFFICE ETIQUETTE

• GOOD CUSTOMER RELATIONS BACKGROUND

EDUCATION

2000-2005 CUMBERLAND COUNTY COLLEGE, VINELAND, NJ

College courses IN APPLIED SCIENCE OFFICE ADMINISTRATION, 15 College Credits

GPA 3.40

1993-1994 CUMBERLAND COUNTY (JTPA), VINELAND, NJ

OFFICE PROCEDURES, CERTIFICATE OF COMPLETION (750 HOURS)

1982-1983 ASSOCIATED BUSINESS CAREERS, ATLANTIC CITY, NJ

OFFICE TECHNOLOGY, CERTIFICATE OF COMPLETION (750 HOURS)

EXPERIENCE

2013-PRESENT EXPERIENCE WORKS NJ/PA

6/2014-PRESENT -RESOURCES FOR INDEPENDENT LIVING-RECEPTIONIST-ANSWER ALL

INCOMING CALLS AND DIRECT TO THE PROPER PERSONNEL. RECEIVE VISITORS MAKING

SURE THEY SIGN IN. MAKING COPIES/MASS MAILINGS AND TAKING MAIL TO THE POST OFFICE.

01/2013-04/2014--FRONT DESK/DATA ENTRY/SCHEDULE TRANSPORTATION/KITCHEN

SCHOOLHOUSE SENIOR CENTER-ANSWERED TELEPHONES DIRECTED PHONE CALLS TO

PROPER PERSONNEL. RECEIVED VISITORS AND ASSISTED CONSUMERS IN SCANNING INTO

OUR MY SENIOR DATA BASE WITH SCAN CARDS TO MONITOR DAILY ACTIVITY. RESPONSIBLE

FOR TAKING CONSMERS LUNCH CHOICE AND PAYMENTS ON THE DAYS IMMEDIATE

SUPERVISOR WAS ABSENT. DATA ENTRY-INFORMATION FROM CONSUMERS FORMS WAS PUT

INTO THE MY SENIOR DATA BASE. MADE COPIES AND FILED ALL CONSUMER INFO.WAS

INSTUMENTAL IN SETTING UP FOR ACTIVITES SUCH AS MYSTERY DINNERS, THEME DINNERS,

BIRTHDAY PARTIES EVERY MONTH. ALSO HELPED IN THE KITCHEN WHEN THE KITCHEN STAFF

WAS SHORT, PLATIED FOOD FOR THE SENIORS OR BAGGING LUNCHES FOR MEALS ON

WHEELS PROGRAM.

2010-2011 TEMPORARY STAFFING AGENCIES – New Jersey

SPHERION STAFFING-CUTOMER SERVICE REP- DUTIES: RESPOND TO CUSTOMER INQUIRIES,

COMPLAINTS AND GENERAL FEEDBACK. PROVIDED QUOTES AND FOLLOW UP ON ORDERS.

TROUBLESHOOT DELIVERY AND ORDER ISSUES WITH PURCHASING AND PLANNING

DEPARTMENTS ON INVERTORYAND ORDERS PLACED USING SAP SOFTWARE.

MANPOWER STAFFING-OFFICE-DUTIES: RECEPTIONIST, OFFICE CLERK, AIRPORT SECURITY

TESTER. COMPANIES INCLUDE THE TRAINING SCHOOL, NATIONAL FREIGHT, IGI, SCOTT PAPER

JBR STAFFING-LOGISTICS-DUTIES: FRONT OFFICE, LOGISTICS- SCHEDULING INBOUND AND

OUTBOUND TRUCKS FOR PICKUPS AND DROP OFFS OF PRODUCTS, REGULAR MAIL, BULK MAIL

USING UPS WORLDWIDE, BUYER OF PRODUCTS TO KEEP PRODUCTION LINE RUNNING.

ENTERED ACCOUNTS RECEIVEABLE AND ACCOUNTS PAYABLES INTO QUICKBOOKS.

2009-2010 HISTIOCYTOSIS ASSOCIATION OF AMERICA-OFFICE VOLUNTEER-PITMAN, NJ

RESEARCH AND CLERICAL WORK

2001-2007 • SIEMENS WATER TECHNOLOGY • VINELAND, NJ

ADMINISTRATIVE FUNCTIONAL SUPPORT

• BACKUP/RELIEF SWITCHBOARD OPERATOR TO RECEPTIONIST UTILIZING

MULTI-LINE TELEPHONE SYSTEM

• MASTER IN RESEARCHING & PROCESSING DOCUMENT DRAWING REQUEST

THAT ARE USED IN BUILDING PARTS FOR WATER FILTRATION

• SCAN & RECORD ALL NEW & REVISED DRAWING DOCUMENTS INTO DATABASE

• MAINTAIN CONTROL OF ALL DRAWING DOCUMENTS INTO FILING SYSTEM

• DEMONSTRATED ABILITY TO COMPLETE DOCUMENT REQUEST MEETING

DEADLINES WHILE MAINTAINING EMPHASIS ON QUALITY

• PROVIDED SUPPORT & TRAINING TO NEW ASSOCIATES TO THE DOCUMENT

CONTROL DEPARTMENT ON PROCESSING & FILING PROCEDURES

ACHIEVEMENTS

CROSS-TRAINED IN OTHER AREAS OF THE BUSINESS ADMINISTRATIVE ASSISTANT, CUSTOMER

SERVICE, SPARES DEPARTMENT SKILLS ACHIEVED

• EFFICIENTLY COORDINATED TRAVEL

• SCHEDULING MEETINGS

• RESEARCHED & COMPILED DATA FOR MONTHLY REPORTS

• THE ABILITY TO WORK UNDER PRESSURE

• DOCUMENT PRESENTATION

• VOLUNTARY WORK ON THE ACTIVITIES COMMITTEE PLANNING & EXECUTING EVENTS

FOR COMPANY EMPLOYEES

• RECEIVED FLIGHT ATTENDANT CERTIFICATE FROM DEPARTMENT OF

TRANSPORTATION/FEDERAL AVIATION ADMINISTRATION

• COMPUTER SKILLS MS OFFICE, MICROSOFT EXCEL, COREL WORDPERFECT,

MICROSOFT EXCHANGE AND OUTLOOK, FILENET, BAAN, LOTUS NOTES, OSEC

9300 APETURE CARD SCANNER, OSEC 9400

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