Customer Service Quality

Rhonda Huckaby

*** ******** ****** **. *******,Ga 30224

678-***-****

******.***********@*****.***

RH

Results-oriented, customer-driven, customer service professional

with 15 years of experience managing and delivering top-quality

customer service in fast-paced, high-volume business operations.

Highly motivated,

versatile, quality oriented leader recognized for exceeding customer

service goals by utilizing solid communication, interpersonal, and

team-building skills.

Objective

Customer Communication and Relations

Trouble-Shooting and Problem-solving

Multi-tasking and Organizational Skills

Summary

Receptionist Ron s Auto Service,

Experience

Riverdale, Ga - 2000-2008

.

Welcomes visitors by greeting them, in person or on the telephone; answering

or referring inquiries.

Dispatch/Receptionist McDonough Used Auto

McDonough, Ga-2008-2014

Dispatch/Customer Service

Manage work orders, make sure parts are pulled in a timely manner,

Developed spread sheets, managed the manifest for the days routs,

routed loads for drivers

Keeping up with customer orders

Making sure parts are pulled in a timely manner

Accurately scheduled and prioritized customers' orders to meet all

specific delivery terms.

Riverdale Sr. High

Education

Diploma-1996-1998

Ga Cosmetology- 1997

Ga MLS-2008

Excellent customer service skills

Skills

Organizational Skills

Available upon request.

References

Contact this candidate