Customer Service Sales
Resume:
Charles L. Smith
*** **** ****** **********, ** *0019
*********@*****.***
Objective:
To obtain and maintain an entry level help desk position that will allow me
to use my skills, education and experience.
Education:
Career Technical Institute
Washington, DC
Help Desk Professional
Course Curriculum
Hard Disk Management
Computer Repair I, II, III, IV
Network+ I, II, III
Business Communication I
Customer Service and Communication Skills I
Work Experience:
Washington Hospital Center Washington, DC 2/2009 - 11/2010
Floor Tech/Housekeeping - Maintained, buffed, waxed and stripped the
floors. Removed trash from building. General housekeeping. Cleaned linens,
Cleaned patient rooms, waiting rooms, rest rooms and other public areas.
Other duties as assigned.
Mattress Warehouse Washington, DC 6/2002-8/2008
EB- Game World Bowie, MD 11/2001- 11/2003
Sales Representative - Presented and sold company products and services to
current and potential clients. Followed up on new leads and referrals
resulted from field activity. Developed and maintained sales materials and
current product knowledge. Prepared paperwork to activate and maintain
contract services. Communicated new product and service opportunities,
special developments, information, or feedback gathered through field
activity to appropriate company staff. Developed and implemented special
sales activities to reduce stock. Other duties as assigned.
Contact this candidate