Customer Service Representative

Karan Bhatia Contact

Date of birth : **-**-**** Tel : 043*-***-***

e-mail : *********@*****.***

Address

173c, Kissing point road, Turramurra N.S.W 2074 Sydney

Career Objectives

To apply my accounting experience to a role in project accounting, and further

develop my skills across different accounting areas to maximize my expertise and

efficiency in the position. Willing to accept responsibilities beyond immediate job

description and management's request.

Education

2007

Higher School - JKPS (India)

2008 to 2010

Advanced Diploma in accounting - TAFE Ultimo, NSW

2011 to June

2011 to 2013

Income Tax - H & R Block

Technical Skills

Skills Last Used Years Experience

Microsoft Excel 2015 5

Microsoft word 2015 5

MYOB 2013 5

Tradepac Software 2014 2

Employment History

Auspackaging, Brookvale, Sydney

Accounts Department, Feb 2014 - Current

Collected A/R through collection calls and correspondence.

Reviewed, analyzed and assisted with approval of customer credit.

Regularly evaluated client financial data and payment history to evaluate credit

exposure.

Processing around 50-100 customer invoices every day.

Have good understanding about Trade Pac software.

Responsible for matching Suppliers monthly statements against their invoices and

delivery dockets.

In direct contact with more than 2000 suppliers.

Excellent communication skill.

Often helped sales team: Receiving orders on phone.

Paying creditors through phone.

Receiving payments via phone-EFT payments.

Responsible for book keeping and filing.

Managing timely collections of all outstanding debts.

Attention to detail.

Responsible for Fleet management

Self motivated team member.

Established policy and procedures for the accounting/administration department.

Supported general office duties

Analyzed month end accounts

Franklin crow's nest, Sydney

Retail Duty Manager, Jul 2010 - present

Supervise team members engaged in sales, packaging, reconciling cash receipts, or in

performing services for customers.

Enforce safety, health, and security rules.

Instruct staff on how to make promotions for the week.

Inventory stock and reorder when inventory drops to a specified level.

Examine merchandise to ensure that it is correctly priced and displayed and that it

functions as advertised.

Monitor sales activities to ensure that customers receive satisfactory service and

quality.

Making roaster shifts for team members.

Responsible for receiving deliveries and matching tem with invoice

Have good understanding about OH&S policies.

Can work within and as a team player.

Coles supermarket, Turramurra, Sydney

Team member, Jul 2009 - Jan 2011

Open and close cash registers, performing tasks such as counting money, separating

charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Recommend, select, and help locate or obtain products based on customer needs and

desires.

Worked in fresh produce - packaging and ordering.

Worked in deli - slicing and ordering.

7 Eleven, North Sydney

Customer Service Representative, jan 2008 - march 2009

Working as a customer service representative

Working on roster shifts environment.

Dealt with several customer issues and complains.

Responsible for receiving deliveries and matching them with Invoice.

Have good cash handling and customer service experience.

Have good communication skills.

Have good understanding about OH&S policies.

Can work within and as a team player

Hobbies : 1. Fitness

2. Music

3. Cricket

References :

. Ranjeet singh

Duty manger, Franklins

PH: 043*-***-***

. Aliza Khan

Tax Consultant

Kristallis Accountant

PH: 043*-***-***

. Dev

Managing director

Aus- packaging

PH: 040*-***-***

Bachelor of Accounting - Macquarie University

Contact this candidate