Customer Service Administrative Assistant
Resume:
Kim R. Knight
*** ********* **. ***********, ** *2748
Work Experience
Toy Box Daycare Elizabethtown, KY (July 2014 to Dec. 2014)
Position: Preschool Teacher
Responsible for preschool aged instruction of daycare children. Prepare
and implement lesson plans. Perform other various duties in classroom such
as personal care of students, lunch service, and cleaning.
The Bridge at Mount Vernon Mount Vernon, WA (October 2011 to April 2014)
Position: Business Office Manager
Was Responsible for preparation of account receivables, account payables,
human resource items, payroll, resident admissions and discharges,
preparation of month end reports and cash forecasts, and various other
reception duties.
Position: Administrative Assistant
Performed receptionist duties such as answering phone calls, set up
appointments, prepararation of resident packets, and filing.
Position: Dietary Aide/Housekeeping
Served food to residents, set up dining room, assisted residents, answered
phones and cleanup. Cleaned resident's rooms, cleaned common areas, and
laundry.
Skagit Valley YMCA Mount Vernon, WA (October 2011 to November 2012)
Position: Child Care Provider and Teacher Aide
Assisted teachers with daily activities such as playground monitoring,
lunch room supervision, and reading instruction for toddlers and
preschoolers. Also provided care for up to four infants at a time;
including feeding, hygiene maintenance, motor skills coaching, and
participated in play time/story time.
Woodland Estates Retirement Center Chehalis, WA (October 2010 to June 30,
2011)
Position: Housekeeper/Kitchen Aide/Housekeeping Supervisor
Performed housekeeping duties for residents. Assisted in food preparation.
Supervised four housekeepers. Ordered supplies. Set work and cleaning
schedules.
Tacoma Power Inc. Mossyrock, WA [Summer of 2009 and 2010 (seasonal)]
Position: Seasonal Laborer
Cleaned campsites, weeded, painted, removed garbage, cleaned restrooms,
customer service, operated small machinery. Registered campers and
operated reservation system computer.
Mossyrock School District Mossyrock, WA (September 2005 to October 2010)
Position: ParaProfessional
Assisted teachers in daily classroom instruction. Monitored children on
playground and in lunch room. Responsible for reading instruction to
children in groups and individually. One on one assistance to special
education students. Various clerical duties such as filing, copying,
charting. Helped with reading assessments. Began volunteering and
substituting in 2001.
Mossy Mini-Mart Mossyrock, WA (October 2000 to 2002)
Position: Cashier
Ran cash register, stocked shelves, janitorial work, fast food preparation
and customer service.
Check Mate Puyallup, WA (August 1998 to 2000)
Position: Teller
Prepared payday loans, cashed checks, issued money orders, filing, customer
service, data entry. Became head teller and was in charge of daily
reports, auditing, and balance reports.
Education and Certifications
Madisonville/North Hopkins High School 1985-1989
American School 1997 (HS Diploma)
Financial Services Representative Course Graduated July 31,
1998
ParaPro Assessment Certification (03927989) August 2006
Microsoft Excel Training June & August 2013
HIV/AIDS Training May 2012
Bloodborne Pathogens Training May 2012
Food and Beverage Workers Permit September 2012
STARS Basic for School-Age Staff May 2012
STARS Basic Professional Development Training May 2012
Drug Testing Certification February 2014
Washington State Notary March 2014
CPR/First Aid Card February 2014
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