Manager Medical

Carolyn Calderon

***** *. ******* ******

Alsip, IL 60803

Cell: 708-***-****

Email: ********@*****.***

EXPERIENCE:

Crothall Healthcare Inc.

Patient Transportation Operations Manager

Rush University Medical Center, Chicago, IL – Mar ’12 - Present

• Manage and supervise union and non-union employees

• Proficient in Transport Tracking reports and all related software

• Responsible for daily operations, including scheduling, training, and equipment distribution

• Coordinate daily workflow of employees to assure maximum efficiency of staff and ensure

patients are transported in a timely and safe manner

• Responsible for the accuracy and timeliness of financial data and statistic s.

• Assist in the development and recommendation of department operating budget.

• Coordinate transportation activities and services with other hospital departments

• Maintain records and statistics for administrative and regulatory purposes

• Plan, organize, direct, coordinate, and supervise functions and activities of the department.

• Establish solutions and reports for internal customers

• Responsible for annual employee training

• Ensure compliance with all regulatory agencies including Infection Control, Joint

Commission, and Illinois Department of Public Health

• Proactive in the achievement of the facility goals and objectives

• Ensure appropriate equipment inventory levels at various storage locations are met according

to customer’s requests

• Ensure policies and procedures are applied in the cleaning and sterilization of various hospital

equipment

Crothall Healthcare Inc.

Patient Transportation Bench Manager/Interim Assistant Director

Rush University Medical Center, Chicago, IL - Mar ’11 – Mar ‘12

• Managed and supervised union and non-union employees

• Proficient in Transport Tracking reports and all related software

• Established work standards and work flow

• Responsible for the accuracy and timeliness of financial data and statistics

• Assisted in the development and recommendation of department operating budget

• Coordinated transportation activities and services with other hospital departments

• Maintained records and statistics for administrative and regulatory purposes

• Planned, organized, directed, coordinated, and supervised functions and activities of the

department

• Established solutions and reports for internal customers

• Responsible for annual employee training.

• Ensured compliance with all regulatory agencies including Infection Control, Joint

Commission, and Illinois Department of Public Health

• Proactive in the achievement of the facility goals and objectives

• Ensured appropriate equipment inventory levels at various storage locations are met

according to customer’s requests

• Ensured policies and procedures were applied in the cleaning and sterilization of various

hospital equipment

University of Chicago Medical Center

Patient Transportation/Equipment Distribution Manager

Chicago, IL - Feb ‘08- Nov ‘10

• Managed and supervised union and non-union employees

• Proficient in Transport Tracking reports and all related software

• Responsible for staffing levels and scheduling to provide the accuracy and timeliness

of transports

• Coordinated transportation activities and services with other hospital departments

• Ensured policies and procedures were applied in the cleaning and sterilization for various

pieces of hospital equipment

• Responsible for the timely delivery of cleaned and sterilized equipment

• Planned for long/short term provision of human resources, supplies and equipment.

• Developed and monitored departmental budget

• Collaborated with Information Systems to provide continuous flow of information and

operation of the Patient Transport tracking system

• Evaluated and determined vendor contracts and products

• Directed and mentored subordinates

• Established solutions and reports for internal customers to ensure customer and patient

satisfaction

• Ensured departmental policies, practices and procedures were consistent with hospitals

mission, values and strategic plans

• Ensured compliance with all licensing and accreditation standards

• Provided education of safety resources and utilization to staff

• Maintained records and statistics for administrative and regulatory purposes

• Responsible for maintaining employee attendance and payroll

Tripp Lite Manufacturing

Engineering Documentation Supervisor

Chicago, IL - Feb ’97 - Jan ‘07

• Managed office documentation computerized and hard copy files

• Supervised and trained staff to maintain accurate records and service level

• Responsible for meeting weekly project deadlines

• Conducted daily project status briefings

• Responsible for the development of departmental policies and procedures

• Interfaced with vendors and field personnel

• Ordered and expedited office and maintenance supplies

• Provided extensive internet research

• Contributed in the design and implementation of software pertaining to engineering

documentation

EDUCATION

2007 Certificate Real Estate Sales Chicago, IL

1987 Certificate Executive Secretarial Program Chicago, IL

1987 G.E.D High School Equivalency Diploma Chicago, IL

SKILLS

* Microsoft Suites * Transport Tracking *Adobe Illustrator * AS400 * vBulletin * Photo Impact * Visio

* Dictaphone Transcription * 10 Key Calculator * Business Correspondence * Typing/Data Entry

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