Technical Support Technician

James D.Burns

*** ***** ****** *********,** ***20

*******@*****.*** 617-***-****

My objective is to gain employment in the warehouse industry and train for IT

Work Experience

Mount Auburn Hospital 330 Mt. Auburn St. Cambridge, MA 02138 7/04 to 3/10

Shipping and Receiving Tech Duties included;unloading processing and delivery of medical

supplies to hospital offsites and wherever needed.

Mount Auburn Hospital 6/02 to 7/04 Mailroom Clerk duties performed;sorting incoming

and outgoing mail for courier route,distributed mail and operated stamp machine.

Souper Salad/Fresh City 209 Berkeley St. Boston MA, 02116 3/98 to 11/99

Deli Clerk duties included; food preparation, light cooking, sandwich wraps

making,catering deliveries in the financial district

Education

Lincoln Technical Institute 5 Middlesex Avenue Somerville, MA 02145 10/13 to 7/14

Computer Network Support Technician Completed a 900 hour program of hands-on and

classroom instruction with focus on technical support,networking concepts,office

applications,computer hardware and software desktop

Operating systems installation in preparation for Comp Tia A+ Network+ certifications

Aquired Skills

Hardware:Personal Computer configuration,troubleshooting and upgrades,installation of

operating systems; Windows XP, Vista, Windows 7 & 8 knowledge of Microsoft

Word,powershell, Linux Ubuntu operating system

References available upon request

Contact this candidate