Customer Service Sales

Nina DeStevens

Arizona City, AZ ***** 315-***-**** **********@*****.***

Experience

Education

Business Development Specialist Faxitron Bioptics, LLC

Bachelor of Science in Business

**** – Present

Rochester Institute of Technology

Main contact and organizer for all company trade shows

Graduation- May 2013, AACSB

Administer company CRM database, leads, and website

Accredited Program, Co-major in

International Business and Marketing, Continually develop marketing materials in the Adobe Suite for domestic sales staff

Graduated with Honors, GPA 3.5 and international distributors

Ongoing customer outreach project, aimed to cultivate repeat sales, and strengthen

Study Abroad: Costa Rica

customer relationships; CRM

La Universidad Latina

Perform comprehensive data analysis on the untapped market, open opportunities,

June - July 2011

and potential customers

Designed and supervised creation of the new company app; launching in 2014

Study Abroad: Italy

Interact directly with CEO, CFO, and COO on company tasks under tight time

Florence University of the Arts

August – December 2011 constraints

Employ social media marketing across all major platforms; Facebook, Twitter,

Organizations Google+, LinkedIn

Well versed in the use of Microsoft Office; utilized on a daily basis

Community Assistant American Campus Communities

Community Service Chair

2012 - 2013

Women In Business

Extensive customer service experience

2009 – 2013

Philanthropy Chair Part of a team that manages over 800 leases

Delta Phi Epsilon Sorority Planned and hosted events for residents

2011 – 2013 Organized activities with local vendors

Health Camp Organizer

Managed legal documents and confidential information

Children without Borders

Summer 2011 Marketing Intern Costa Rica Marketing: Heredia, Costa Rica

Summer 2012

Skills Utilized social media marketing

Gained knowledge about the Latin American business culture

Acquired experience in the tourism industry

Adobe Photoshop Assisted manager in developing marketing plans for customers

Adobe Illustrator

Leasing Consultant Edward Student Housing Management Company

Adobe InDesign 2010 – 2012

Conducted daily activities in an office setting

Office Suite

Addressed residents issues in a timely manner

Spanish

Leased over 200 individual leases annually

Answered multi line phones

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