Medical Assistant Customer
Resume:
Yotoga Wyett
Chicago Heights IL, 60411
***********@*****.***
OBJECTIVE
Medical Assistant seeks a career chance to the medical field with a leading company who will allow
growth as well as advancement.
EDUCATION
Computer Systems Institute, Chicago, IL Grad Date
10/2012
Healthcare Career Program, Medical Assistant
The Office of Office Technology
1520 West Division Street
Chicago IL, 60642Grad Date 2008
South Suburban College
CNA Certified 1998
RELATED EXPERIENCE
Company, Life link Corp: Chicago, IL
Dates 1999 to 2003
Position CNA
• Job Duties.
• Observing residents.
• Reporting any health issues to the supervising nurse.
• Taking care of a resident’s personal hygiene, including bed bath, shaving, nail care etc.
• Toileting residents.
• Emptying catheter bags.
• Monitoring vital signs including temperature, pulse, respiration and blood pressure.
• Setting up of meal trays, and documenting food / fluid intake.
• Feeding residents.
• Serving nutritional supplements.
• Making beds.
• Keeping the residents space clean and tidy.
• Bringing the resident to the therapy area.
• Turning bed ridden residents to prevent bedsores.
•
Company, Countryside Rehabilitation Dolton, IL
Dates 2003 to 2007
Position CNA
Job Duties.
• Observing residents.
• Reporting any health issues to the supervising nurse.
• Taking care of a resident’s personal hygiene, including bed bath, shaving, nail care etc.
• Toileting residents.
• Emptying catheter bags.
Monitoring vital signs including temperature, pulse, respiration and blood pressure.
•
Setting up of meal trays, and documenting food / fluid intake.
•
Feeding residents.
•
Serving nutritional supplements.
•
Making beds.
•
Keeping the residents space clean and tidy.
•
Bringing the resident to the therapy area.
•
Turning bed ridden residents to prevent bedsores.
•
Company, Glenshire Nursing, Richton Park IL
Dates 2007 to 2008
Position CNA
Job Duties.
• Observing residents.
• Reporting any health issues to the supervising nurse.
• Taking care of a resident’s personal hygiene, including bed bath, shaving, nail care etc.
• Toileting residents.
• Emptying catheter bags.
• Monitoring vital signs including temperature, pulse, respiration and blood pressure.
• Setting up of meal trays, and documenting food / fluid intake.
• Feeding residents.
• Serving nutritional supplements.
• Making beds.
• Keeping the residents space clean and tidy.
• Bringing the resident to the therapy area.
• Turning bed ridden residents to prevent bedsores.
Company, American Imaging Management Westchester IL
Dates 2008 to 2011
Position Referral Specialist
Job Duties.
• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle inquiries and complaints
• perform customer verification
• direct requests and unresolved issues to the designated resource
• keep records of customer interactions and transactions
• record details of inquiries, comments and complaints
• record details of actions taken
• manage administration
• communicate and coordinate with internal departments
• follow up on customer interactions
CLINICAL AND ADMINISTRATIVE SKILLS
Vital Signs Health Records Management
Reception and Phone Skills
Venipuncture
Appointment Setting
Urinalysis
Bookkeeping and Basic Accounting
EKG
Treatment Authorization Referrals
Injections MS Office 2003
Medical Terminology
Written and verbal communication skills
Contact this candidate