JB *C, *nd Floor (RHS), Gupta Colony,
AKASH Malviya Nagar, New Delhi – 110 017, INDIA
:
M +91-98-998-***** : **********@*****.***
UPPAL LinkedIn Profile : http://www.linkedin.com/in/akashuppal
Online profile : http://akashuppal.webs.com
Experience A seasoned professional with extensive experience of Multi location Facility &
Administrative Management, MIS & reporting to MD/BU Head.
Administrative & HR experience includes facility management, vendor management,
SLA & AMC monitoring, housekeeping management, security, interfacing with regulatory,
legal & government authorities, front office, asset management, travel & transport fleet,
budgets, recruitment (JD, checking applications, shortlisting, interview & selection),
orientation, inductions & performance evaluation, corporate events management, etc.
Operations management experience includes Team & Project Management, budget &
plan monitoring, process review & redesign, MIS, Data Analysis & forecast, customer care
& support.
Financial management experience includes Implementation of cost control measures,
budgeting, imprest / petty cash management and reconciliation of expenses.
Technical experience includes expert knowledge of Windows OS, MS Office including
advance skills in excel, Project time sheet & cost management, support for development and
maintenance of database server / portal / Internal Applications.
Retail exposure includes Sales coordination, prepare and track targets, Daily Sales
Records (DSRs) management, monitoring of processes & procedure for compliance, Draft
and maintain various sales reports.
Marketing exposure includes assisting in designing / drafting various marketing
materials and schemes, Marketing MIS for management.
Business Development includes End to End support, Franchise (Retailer / Distributor /
Travel Agent / etc.), Credit Investigation (documentation), Appointment, Issue resolution,
Money Remittance Agent appointment (Documentation), Issue resolution, database,
Partner Bank coordination, Transaction management, reconciliation and analysis, etc.
Seeking challenging assignment and responsibilities to apply my acquired skills with an
Objective
opportunity for further learning, growth and career advancement.
Academic
Education
A.I.S.S.E. with Commerce from C.B.S.E in 1993 with Distinction in English and
Business Studies.
Graduation in B.A.(Vocational) Entrepreneurship and Small Business from University of
Delhi (College of Vocational Studies) in 1996.
MBA (Executive) in Human Resource Management from Shobhit University, Meerut in
2014 (Thru’ Distance Education).
Work As Sr. Manager – Corporate Business /
Experience Administration
Sep 2003 Sep 2013
With EASY BILL LIMITED, a Hero
Group Company
Profile Managing and maintaining entire
-
Administrative Support System
& facility management of
corporate (head office) &
branches incl. vendor
management, purchases,
premise maintenance, travel
arrangements, office operations,
canteen, security services,
transportation,
telecommunication, inventory
control, liaison with concerned
govt. deptt., recruitment,
orientation & training,
grievance handling, design and
implement policies and
processes, etc.
All India annual admin budget
-
preparation, finalization &
monitoring.
Execute various contracts for supply of
-
goods & services and assist legal
team in negotiating, drafting &
finalizing office lease.
Other day to day operations.
-
Projects Franchise Appointment – Entire
-
Franchise operation including
credit investigation, approvals
process, interfaced between
different functional teams for
effectual Retail Process
Workflow, incl. various stages of
file progress and anomalies
resolution, MIS, Data Analysis
at different levels principal for
various business, revenue and
financial statements,
preparation of annual retail
targets (budget) for revenue
enhancement, Franchise
transformation from POS
terminals to Online (PC) along
with introduction of different
processes designing, drafting
and finalization.
Money Remittance – administered entire
-
operation of a new line of
business incl. daily monitoring
of transaction flow, approvals of
franchise (Agents) as per RBI
guidelines, anomalies handling
and reconciliation in
coordination with partner bank
along with company’s different
functional teams.
……2
As Sr. Officer – Business Administration
With INNODATA INFORMATION
Aug 2001 Aug 2003
TECHNOLOGIES PVT. LTD., an IT
MNC
Profile Generation and maintenance of MIS,
-
Financial and project based
reports & metrics like Budget vs
Actual variance, Project wise /
Department wise expense
report, Quarterly rolling Cash
Forecast Plan, Income
statement using TimeSheets,
Project Schedule & Cost
Monitoring.
Coordination with different functional
-
teams in house & across sister
companies for information /
updates.
Administrative assistance includes
-
upkeep and proper functioning
of Catering, Security &
Housekeeping services,
transportation arrangements in
coordination with assigned
vendors.
Commercial functions includes vendor
-
allocation viz quotes requisition,
negotiations, comparative
analysis, selection & finalization
of contracts in accordance with
company’s prerequisites and set
procedures.
Various other administrative assignments
-
assigned from time to time for
the smooth functioning of
organization process on a
regular basis.
Overall responsible for Asset
-
Management incl. record
updation & maintenance.
Solely Responsible for running &
-
maintaining Library Operations.
Liasioning with regulatory bodies like
-
STPI, Customs & Excise,
PF/ESI, Sales Tax etc. through
nominated consultants.
Handling petty cash and maintaining
-
expense records, followed by
reconciliation of all accounts
with finance department.
Interaction with banks for
corporate, salary account
transactions and related
activities / issues.
As Office Support Executive – Leasing
Aug 1999 Jul 2001 With XEROX MODICORP LTD., an
office automation products company
Profile Independent incharge of all the activities of Leasing Department / team (HO).
Coordinating CBU's (Customer Business Units) located at different states all over India, CBU coordinators at HO for
Customer queries.
Coordinating in scheme design, approval and launch for the different models (products) viz. photocopiers, faxes,
printers etc.
Maintaining and upkeep of data regarding revenue, etc. generated by sales or rental of different equipments in different
CBUs for the final tallies which helps in accounting, saturation and comparison for future target settings.
Other activities incl. documentation, PDC
tracking and maintaining, record keeping
and required reports generation.
As Executive – Technical Support
With ALCATEL – CEGELEC INDIA
Apr 1997 – Jul 1999
LTD., Mobile Communication
Division of French MNC
Profile Responsible for entire Technical Support
-
Division of GSM Mobile Services which
consists of 24 hours hotline Technical
Support, Billing and Logistics.
Interaction amongst Managers and
-
Engineers in India & abroad for functional
activities.
Logistics issues like recording, transfer,
-
update of the material used for the support
in India for GSM Network.
Serving as an interface between Company
-
and Customer through Call Management
Centre for the Anomalies both within and
outside India incl. maintenance & upkeep of
records.
Serving as an interface between Alcatel
-
MCD India and it's various operations,
overseas project offices for example France,
Bangladesh, Cambodia, Mauritius, Srilanka,
UAE, etc.
Assisting team for travel plan and follow
-
ups, for example Travel arrangements,
accounts and visa control.
Manpower worksheet preparation, analysis
-
and coordination for the same as per the
feedback of Managers.
As Office Assistant
With BHORUKA INTERNATIONAL
Jul 1995 – Mar 1997
PVT. LTD., a garment export unit of TCI
(Transport Corpn. of India) group
Handling all correspondences with the
Profile -
various offices (Internal/External) and filing
document maintenance and updating
including Personal files of all the Superiors.
Creation and maintenance of data
-
concerning Buyers (Inland &
International) / Suppliers.
Assisting in Recruitment processes i.e. pre
-
and post interview formalities with the
assistance of the concerned Managers.
Assisting in Personnel processes i.e.
-
attendance, salary record and maintaining
files of all individual employees.
Assisting in various Administrative
-
functions i.e. Buyers travel and
accommodation, arrangement for
production material etc.
Date : Place : New Delhi