Customer Service Technician

Location:

Posted:

April 08, 2015

ADAM MENDEZ

Email: *********@*****.***

OBJECTIVE: Automotive Technician

SUMMARY:

I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain

procedures both old and new in any environment. I further possess the ability to meet heavy work

assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to

succeed in every assign task, I am able to work independently or as a team, with a unique ability to

communicate effectively on all levels.

EDUCATION:

California Fire Mechanics Academy Graduated 4/2012 Sacramento, CA.

Basic Electronics Certificate

Universal Technical Institute (UTI) Graduated 2/2012 Rancho Cucamonga, CA.

Diesel/Industrial Technology Diploma

Universal Technical Institute (UTI) Graduated 11/2009 Rancho Cucamonga, CA.

Automotive Technology Diploma

Family Life Christian Center Graduated 6/2000 Whittier, CA.

High School Diploma

CORE COMPETENCIES:

• Problem solving skills

• Writing and documentation skills

• Manage stress under pressure

• Manage allocated resources

EMPLOYMENT:

1/10 – 3/11 Tustin Auto Gas Smog Technician/Assistant Manager Tustin, CA

Assist with the operations of the shop along with customer service; estimate repairs and

repair time, ordering and receiving parts, diagnose, smog, service and repair new and

used automobiles.

6/08 – 1/10 Sunrise Automotive Automotive Technician Westminster, CA

Perform tune-ups; reline and adjust brakes; replace and repair transmissions and

differentials; operate and maintain automotive shop equipment, replace oil filter elements;

install oil filters; replace mufflers; tail pipes, and head lamps; service vehicles with gas,

oil and cooling system fluid; replace and rotate tires; keep maintenance records.

9/2001 – 4/2005 The Steritech Group, Inc. Pest Control Technician Temecula, CA

Heavy customer service; sale of additional services, equipment, and/or pesticides;

prevented pest infestation; specialized in commercial pest control while complying with

pesticides regulations.

REFERENCES:

Available Upon Request