Sales Process

Karla Rice

**** ********* *****

Apt *

Montgomery AL 36106

Phone 205-***-****

E-mail ************@***.***

Education

**** - **** ******* **** ****** Tuscaloosa, AL

(Diploma)

**** - **** ****rn University Auburn, AL

(BA Mathematics)

Work experience

2014 - Currently FedEx Office Montgomery, AL

Lead Consultant

My duties are but not limited to Opening/Closing the store, Processing

Freight claims, handling complaints, scheduling, Shipping/Packing, process

finger printing, fax, process monthly reports, handle inventory, assist

customers with purchases, design flyers and small business projects as

needed.

2013 - 2014

The UPS Store Montgomery, AL

Asst Mgr

My duties are but not limited to Opening/Closing the store, Processing

Freight claims, handling complaints, scheduling, Shipping/Packing, process

finger printing, fax, process monthly reports, handle inventory, assist

customers with purchases, design flyers and small business projects as

needed.

2001 - 2013

Phifer, Inc Tuscaloosa, AL

Asst Mgr of Order Processing

. My duties are but not limited to handling monthly, quarterly and yearly

closeout for all of our plants both domestic and international. Process

Deductions & Chargebacks for Customers and Vendors. Process & Settle

Commission and Rebates for our Sales Reps, Vendors & Customers. Process all

billing errors & inventory adjustments for orders, invoices, and return

shipments; Process Carrier Loss/Shortage/Damage Claims & disputes. Process

& Purchase Foreign Currency Hedges. I Set up and keep updated all Customer,

Vendor, and Sales Reps. Accounts. Train New Sales Clerks how to enter

orders and navigate through the Sales, Order and Return user exit menus. I

process all Credit Card purchases for Walk-Up customers from any of our

Domestic and International Plants. And I help to keep the cost updated and

upcoming forecast for each of our products sold. I also performed all

regular office duties if needed.

1995 - 2001

Elder & Associates Tuscaloosa, AL

Legal Secretary/Office Mgr

. My duties included paying monthly bills, preparing legal documents,

Calculating payments, handling complaints, preparing schedules & dockets

for trials and Researching

2002 Christmas Stein Mart Tuscaloosa, AL

2001 Christmas Stein Mart Tuscaloosa, AL

2000 Christmas McRae's Tuscaloosa, AL

1999 Christmas McRae's Birmingham, AL

Sales Associate

. My duties included assisting customers with their purchases and returns.

Keep the Department straighten as well as keeping the department stocked

with all available merchandise.

1993 - 1995

The Answering Service Tuscaloosa, AL

Operator/Asst Mgr

. My duties were to prepare weekly work schedule, Set up Accounts, Handle

complaints from our customers and Our Customer's customers, Train New

Operators,

Interview Applicants and work as an Operator as well.

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