Technology Analyst
Resume:
H asil Mohideen Syed
*******@*****.***
P rofessional Summa ry:
• Overall 9+ years of IT experience and Result oriented professional experience
i n Peoplesoft Administration, Upgrade, Change Management, Application
Securi ty and Production Support.
• Over 7 years of hands-on experience as PeopleSoft System Administrator and
u pgrade on People Tools, HRMS, Financials, Supply Chain
M anagement,General Ledger, Global HR and Enterprise Portal Applications
i n an Oracle Database in Unix, AIX environments and a deep understanding
of operations and businesses.
• Tracking and analysis of updates to customizations
• Identification of navigational changes and changes in functionali ty to existing
securi ty roles
• Evaluation and update of t raining documents and user procedures
• Preparation and execution of test cases where testing involves multiple levels
of regression and new functionality testing
• Experience in working on a Finance/HCM People tools upgrade from 851.13
to PT853.10 and Application upgrade from 8.9 to 9.1.
• Extensive experience in Administering and supporting PeopleSoft Server
components like PeopleSoft Tuxedo Application Servers, Process Scheduler
Servers, WebLogic Web Servers, Report Repository Servers, PIA (PeopleSoft
I n ternet Architecture), Application Messaging, In tegration Broker, Oracle
11g, 10g/9i, infrastructure tuning and t roubleshooting application and
technical issues, etc.
• Configured People Tools, Application Server, Process Scheduler Server,
T uxedo, WebLogic Web Server, PeopleSoft In ternet Architecture (PIA), Load
B alancing, Failover, In tegration Broker, Single Signon.
• Experience in developing and implementing PeopleSoft security roles and
permission lists
• Performed PeopleSoft upgrade, implementation and support projects
efficiently.
• Expertise in migration activities, Tax updates, Patches for different
applications versions of PeopleSoft.
• Strong knowledge of relational database languages including SQL, DML and
D DL.
• Good in UN IX common process handling commands.
• Strong communication skills and Excellent analytical, problem-solving,
communication, interpersonal & teamwork skills.
• Currently working on Unix to L inux Migration as a part of PeopleTools
u pgrade 854 and Application upgrade 9.2
Tools :
Operating Systems AIX 6.1, L inux, Windows servers 2003/2008
People Tools People Tools 8.48, 8.49. 8.50, 8.51 & 8.53
PeopleSoft Tools PUM, Change Assistant, SQL Plus, Process Scheduler,
A pplication designer, DataMover, Toad, NDM.
Educational Qualification :
• Bachelor of Engineering – 2001-2005
P roject Details:
C I T IG roup I nc. Tampa, USA A pril 2013 to till
d ate
Role: Technology Analyst
The project involves supports to maintain PeopleSoft Financials, EPM, HRMS,
Community Portal applications. This includes operational support as well as the
application of PeopleSoft patches, t rouble ticket resolution, upgrade and support of
customization based on negotiated Service Level Agreements and maintenance and
support of all the servers and connectivity. This will also include Requirement
A nalysis, Design and Development, Coordination, Review and Maintenance of such
custom built applications.
Responsibilities:
• Act as a bridge between various teams viz. PeopleSoft Application, DBA, o/s
System Administrators in providing periodical patches, best practices etc to
m itigate the r isk and health of the PeopleSoft application environment.
• Installed Demo PeopleSoft HCM 9.1 and Demo PeopleSoft Financials 9.1 on
O racle 11g database, PeopleTools 8.51, Tuxedo 10gR3, WebLogic 11gR1and
related third party products, Completely Ini tial pass to build the 9.1 DEV and
Gold copy as a part of Application Upgrade HCM/FCM 9.1
• Completed PeopleTools only upgrade for Finance applications from Tools 8.49
to 8.51 and HRMS applications PT 8.51 to PT8.53
• Extensively worked with the technical team members, developers, technical
and functional managers, permanent DBA’S and Network Engineers to
resolve several issues.
• Prepares project plan for any major tasks such as applying PeopleSoft PIA
patches/upgrades etc which affects the environment in coordination with
teams required sign off on t ime line and support.
• Applies due-diligence to ensure best practices for PeopleSoft application
• Ensures projects, objects affecting the environment are moved through SDLC
l ife cycle.
• Set best practices and periodical maintenance for PeopleSoft environments,
based on vendor recommendations, experience, and business needs
• Be ahead of the curve and advice Project manager on new technologies, tools
useful for the organization.
• Act as an SME by constantly tapping latest updates from “My oracle support”, m itigate the r isk in advance
• Plan annual (future growth) capacity requirements of the applications in
a reas such as database size, number of end-users and application
f unctionality; work with infrastructure
• Periodical testing of database backups in coordination with DBA team
• Ensure proper documentation and knowledge sharing among the team to
ensure continuity of business
• Periodic testing of fail over of server, database, etc.
• Automate the repeatable PeopleSoft tasks.
• Provide system administration support for PeopleSoft application
environment
• Proactively monitor and install patches and upgrades
Manage systems for high availabili ty and satisfactory response t ime work with
I nfrastructure team to resolve issues
• Supported EPM, HRMS and Finance 9.1 application with People Tools 8.51,
P T852 and PT853.
• Expertise in use of change assistant with templates for upgrades and
packages for application patches
• Performed PeopleSoft t rouble shootings in live environments.
• Has very good understanding on PeopleSoft Update Manager (PUM)
• Administration of People Tools and Applications installed on AIX and
W indows servers.
• Tuned various levels of PeopleSoft In ternet Architecture for performance,
some configuration files that were modified were psappsrv.cfg, setenv.sh, etc.
• Applied tools and application patches, worked on several in tegrations with
t hird party software such as NDM.
• Currently working in AIX to L inux migration involving server filesystem
setup, deploying the wraps, softwares and applying packages.
Technologies: O racle 10g, PeopleSoft HRMS 9.1,Finance 9.2, People Tools
8.51/8.52/8.53.
Citigroup I nc., Chennai, I ndia Dec
2007 to Ma rch 2013
Role: Senior Systems Engineer
C iti involves Mul tiple f lavor of PeopleSoft applications and we supported and
maintained all the upcoming Applications with 24/7 Support.
R esponsibilities:
• Learn and apply new systems and system administration techniques and
t asks
• Continued learning habit such as participating in PeopleSoft user group
meeting/webinar/latest PeopleSoft courses/Participate in annual Oracle
conferences/ Certification etc
• Migration of PeopleSoft environment, and bundled upgrades/ patch fixes etc.
• Troubleshoot development and production application problems across
m ultiple environments and operating platforms
• Own and modify as appropriate PeopleSoft app server and web server
configurations
• Ensure and maintain quality of non-production environments.
• Recommend, request, and tune system monitoring.
• Configure and monitor application by developing alerts.
• Support testing activities including system acceptance and deployment
• Took care of migration activities, tax updates and tools patches as needed.
• Involved in the pre and post database refresh procedures like running
exports, imports, resetting passwords, setting up report nodes and Booting
t he application.
• Co-ordinate with Oracle DBA team in performance tuning and database
refresh activities and also with Unix Server team for any OS patch &
maintenance activities.
• Setup In tegration with other HR and Financial applications as needed.
• Tuned application, batch and web configurations for better performance.
• Excellent t roubleshooting skills on all tools and application level issues.
• Handled large volume of migrations using data mover & application designer
• Sync different environments, analyze compare reports, dddaudit, maintaining
permission lists in sync with new development efforts across all Dev & Test
environments.
• Debugging and resolving issues related to application server \ web
server \ p rocess scheduler.
• Perform the environment refreshes for the support and development
environments.
• Involved in installation and configuring a new 3 rd party tool, NDM for secured
data t ransfer and supporting and maintaining it.
• SFTP setup for data t ransfer.
• PWP set up to manage database passwords locally for application use.
T echnologies: O racle 10g, PeopleSoft HRMS 9.1, People Tools 8.49/8.50/ 8.51
A ptech Solutions, Chennai, I ndia Oct
2005 – Nov 2007
R ole : Portal M igration Executive – Team Lead
Aptech involves data processing, business solutions & day-to-day functioning of
companies.
The role involves Migrating the employee databases from the Distributed
database to a single database.
Responsibilities:
• Worked in SQL Plus handling DML, DDL statements.
• Handling Data Migration activities and Database Health checks.
• Preparing and submitting reports related to the Migration.
• Trained new joinees to the team about the infra structure of the
p roject.
T echnologies: Oracle 9i, SQL Plus and SQL server.
Contact this candidate