Quality Engineer

DEEPA NALLAPPAN

#***, **** ********* ** ***********, H3H2N3 514-***-**** 438-***-****

*****.*********@*****.***

OBJECTIVE

A challenging position in IT industry, that best utilizes my technical and leadership traits.

PROFESSIONAL SUMMARY

Arrived in Montreal as of May 2014. Started taking French (Level 1A& 1B) classes from September 2014.

Preparing for ISTQB Advance level Test.

I am a qualified professional with an extensive background in Quality Assurance, specializing in Test

strategy, Test Planning, Test design methodologies, different types of testing.

EDUCATIONAL SUMMARY

Dayananda Sagar College of Engineering Bachelor of Engineering – Medical Electronics June 2002 to

May 2006

KEY COMPETENCIES

● Test Planning, Test Strategy, Test estimation, different types of testing

● Well versed in software methodologies; Agile Development and V&V model.

● Lead continuous improvement initiatives to improve the quality of the release

● Test case reviews to ensure maximum use case coverage

● Improving the QA processes and enforcing best practices

● Mentoring the team (setting goals and providing feedback on a periodic basis)

● Ramping up interns, resources from 3rd party suppliers

● Auditing (CMMI level internal audits)

● Experience in Imparting Corporate Trainings, part of the technical panel in recruitments

● Good understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC),

Defect Life Cycle`

SOFTWARE SKILLS

● Test Management Tools: Test Director 8.2, Quality Center 9.2, ClearQuest, PVC Tracker

● Defect Tracking Tools: QC, PVC tracker

● Automation Tools: Winrunner, QTP 11.0, In-house automation framework

● Configuration Tools: Version Manager, ClearCase, Caliber

● Operating system: Windows 98/XP/7/Vista

● Web Servers: Apache Server

● Language: C, C++, SQL, Perl, VB scripting

● Database: Oracle 9i, 10g, 11g

● Database Tools: Toad, SQL Plus, SQL Developer,

LANGUAGES KNOWN

French (Level 1A)

English (Fluent Spoken & Written)

DEEPA NALLAPPAN

#805, 1645 boulevard de maissoneuve, H3H2N3 514-***-**** 438-***-****

*****.*********@*****.***

Hindi, Kannada, Tamil, Telugu, Malayalam (Native)

WORK HISTORY

QSI Healthcare, Bangalore, India 06/2011 - 12/2013

Quality Systems, Inc. (QSI) and its NextGen Healthcare subsidiary provide clinical, financial and connectivity solutions for

ambulatory, inpatient and dental providers to empower patient centered care and deliver results.

http://qsihealthcare.com/Default.aspx

Associate Technical Specialist (Quality Assurance Lead)

Worked as QA Lead, Interacting with Product owners to understand the requirements, development team to

understand/track the implementation and operations team for release installs.

● Leading QA team of 10 to 15 team size.

● Provided technical leadership and guidance to the team on requirements, debugging issues

and defect resolution.

● Helped in Track release deliverables and conduct reviews with product owners / design

team / programming team.

● Lead continuous improvement initiatives to improve the quality of the release

● Test case reviews to ensure maximum use case coverage

● Improving the QA processes and enforcing best practices

● People Management responsibilities

● Mentoring the team (setting goals and providing feedback on a periodic basis)

Technology: C++, .Net, Quality Centre, web applications,SQL

Philips Medical Systems, Bangalore, India 03/2007 to 06/2011

Philips India Limited is a subsidiary of Royal Philips of the Netherlands, a diversified technology company, focused on

improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. The

company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting

applications, as well as male shaving and grooming and oral healthcare.

http://www.india.philips.com

Technical Specialist (Quality Assurance Lead)

● Understanding the software requirement of one complete module of MRI called Archiving and Connectivity,

discussing technical feasibility and mapping with clinical workflow.

● Planning the testing activities of the complete testing of the Archiving and connectivity module.

● Planning and completing test cycles, detecting defects in early stages of product life cycle, continuously

monitoring them and ensuring early defects resolution before product release.

● Leading the domain competency development of the team.

● Worked with the Verification and Validation team in Best, Netherlands for the system testing of the MRI

machine

DEEPA NALLAPPAN

#805, 1645 boulevard de maissoneuve, H3H2N3 514-***-**** 438-***-****

*****.*********@*****.***

● Actively involved in the audits of the product for the CMMI level and FDA.

● Design and execution of the exploratory test cases.

● Design and Execution of test cases for the newly implemented features in the module based on the test design

techniques

● Smoke/sanity testing/build verification testing/database testing

● Functional testing, Integration testing, System testing and Regression testing

● Involved in Beta testing in the Beta sites

● Implementing Test Management using Quality Center, Test Management Tool

● Conducting peer reviews

Technology: Embedded software, C, C++, Java, web applications, QTP,TOAD, Quality

Centre, Defect tracker,SQL, pefmon

Wipro Healthcare, Bangalore, India 03/2006 to 03/2007

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 156,866 employees

serving clients in 175+ cities across 6 continents. The company posted revenues of $7.3 billion for the financial year ended

Mar 31, 2014. http://www.wipro.com

Sr. Software Engineer (Senior Test Engineer)

● Analyzing and studying product requirement documents and Proof of Concepts, use case

creation

● Worked on an Onsite-Offshore model and was part of a team that engaged in testing

features specifically designed to meet individual customer needs and address issues for

successful delivery of quality product to overseas client.

● Planning and completing test cycles, detecting defects in early stages of product life cycle,

continuously monitoring them and ensuring early defects resolution before product release.

● Requirement refinement, use case creation after interactions with the client.

● Test case Management(creation and execution of test cases)

● Test Planning and Implementation of entire test Life Cycle

● Defect tracking(managing defect cycle)

● Smoke/sanity testing/build verification testing

● Functional testing, Integration testing, System testing and Regression testing

● Understand and improvising the automation scripts using Winrunner.

Technology: C++, .Net, web applications, QTP, Quality Center,Caliber, PVCS Tracker, SQL

GE HealthCare, Bangalore, India 02/2005 to 03/2006

GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care.

http://www3.gehealthcare.in

Trainee (Test Engineer)

● Complete testing ownership of the patient tracker module of CPM.

● Created Test plan that included timelines, resources and customer use case topology

DEEPA NALLAPPAN

#805, 1645 boulevard de maissoneuve, H3H2N3 514-***-**** 438-***-****

*****.*********@*****.***

● Managed a team of 3 new members and involved in ramping up the team with knowledge

on patient tracker and clinical workflow.

● Preparation and management of test results

● Defect tracking and reporting using Quality Center

● Test case design, execution and reporting

● Database testing

● Created the automation framework using Winrunner.

Technology: C,C++, .Net, Delphi, Web applications, Java, Winruuner, QTP, Oracle 9i,

Quality Center, SQL

RECOGNITIONS

● Awarded ‘NOTT (Night on the Town)’ from GE Healthcare for achieving quality objectives and

contribution for the two major releases of CPM.

● Awarded ‘BEOM (Best Employee of Month)’ for the month of August in 2008 from Philips Healthcare for

completing the testing activities ahead of time for a major milestone.

● Received many ‘Spot awards’ in Philips Healthcare for the initiation taken for creating the automation

framework.

● Received ‘Team award’ in Philips Healthcare for the testing contribution during one of the critical Releases.

DEEPA NALLAPPAN

#805, 1645 boulevard de maissoneuve, H3H2N3 514-***-**** 438-***-****

*****.*********@*****.***

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