David M. Clare
************@*****.***
www.linkedin.com/in/DavidMClare
Elk Grove, CA 95758
Phone: 408-***-****
CAREER SUMMARY
Over 25 years' experience as a Senior Manager in the Distribution
Operations and Logistics industry, with emphasis on improving efficiency,
productivity and organizational consistency.
CORE QUALIFICATIONS
. Highly experienced professional in Warehouse Operations, Work Flow
Design, Logistics and Customer Support.
. Demonstrated Leadership in multiple industries including Technology,
Healthcare and Consumer Products.
. Broad working knowledge of all aspects of Business Operations
including Inventory Management, Purchasing, Human Resources
(recruitment, retention, development and employment law), Sales and
Customer Service Support, Financial Management (budgeting,
forecasting, profit and loss statements), Key Process Indicators,
Process Improvement Methodologies and Change Management.
. Proven track record of both Tactical and Strategic Decisions in a 30+%
growth environment.
. Successfully implemented multiple Warehouse and Inventory Management
Systems including SAP, ASK Manman and various proprietary PC-LAN
systems and Bar Code Conversion Projects.
. Adept at managing multiple shift operations with staffs exceeding 120
associates.
KEY ACHIEVEMENTS and EXPERIENCE
2013 to 2014 Logistics Manager, GNLD International, Fremont, CA
. Managed North American Product Distribution Center, Purchasing and
Inventory Management Functions for US, Canada and Jamaica.
. Identified $500k annual freight deficit created by existing Shipping
and Handling Policy; implemented a solution to recover 100% of deficit
through policy and process revisions combined with re-negotiated
carrier contracts.
. Reduced average Delivery Transit Time from California to Eastern
United States from 7 to 4 days with less than 10% increase to overall
freight costs.
. Improved Order Processing Productivity by 20% in 4 months by
implementing new Operational Metrics and Continuous Improvement
Processes.
. Upgraded Packaging Systems to green compliant materials and technology
with $0.00 increase in material and equipment costs.
2003 to 2013 Commercial Manager, ServiceMaster-Terminix International,
San Francisco Bay Area, CA
. Responsible for all Operational Functions for multiple sites including
Sales, Service, Customer Support, Staffing, Financial Management
(budgeting, profit projections, profit and loss statements, and
multiple reports and metrics), Regulatory and Legal Compliance, Safety
and Quality Improvement Programs.
. Managed Sales, Service and Administrative Staffs in excess of 70
associates per site.
. Frequently utilized to train new Managers and to participate in Cross-
Functional Teams including Field Service Technology Strategy (design,
testing and implementation), Bar Code and Quality Control Program
projects.
1996 to 2002 Global Software Distribution and Logistics Program Manager
Sun Microsystems Incorporated, Menlo Park, CA
. Managed Outsourced Vendors for Software Global Logistics and
Distribution.
. Successfully designed, implemented and managed a cross-functional
project that transitioned the company from Physical Software Updates
(CD) to Electronic Distribution of Software Updates.
. Negotiated, executed and managed multiple Contracts, Memorandum of
Understandings' and Service Level Agreements for Outsource Vendors,
3rd Party Logistics Providers and internal customers.
. Implemented and Maintained ISO 9000 Policies, Procedures and Document
Control for Global Software Distribution functions and processes.
1991 to 1996 Global Distribution Manager, Spares Division, Applied
Materials Incorporated, Santa Clara, CA
. Improved and sustained Cycle Count Accuracy from less than 85% to
99.7% for Inventories over $100 million.
. Achieved and sustained Delivery Quality Improvement from 12000 PPM to
1000 PPM defects (5 Sigma) in less than 6 months.
. Forecasted and successfully managed annual Department Budgets of
$10,000,000+.
. Successfully planned, designed and executed the Relocation and
Expansion of three Distribution Centers and multiple Inventory Depots
in North America and Asia.
. Managed the transition and implementation of the Warehouse Management
System from ASK Manman to SAP.
EDUCATION & CERTIFICATIONS
2003 - 2013 ServiceMaster University, SF Bay Area, CA
- Completed 120 Hours annual online and classroom course work
on multiple topics including Human Resource Management,
Employment Law, Leadership, Sales, Quality and Customer
Support
2012 - 2013 American Institute of Baking (AIB)
- Certificate of Completion for Food
Processing/Sanitation/Hygiene Course
1996 - 2002 SunU (Sun Microsystems), Palo Alto, CA
- Completed 80 Hours annual classroom course work on multiple
topics including Human Resource Management, Employment Law,
Leadership, Quality (Six Sigma, SPC, TQM) and Customer
Support