Sales Manager
Resume:
Nicholas Knickerbocker
Website: www.linkedin.com/in/nickknickerbocker
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*** * * *** ****** Phone: 484-***-****
Parkesburg, Pa 19365 E-mail: aco3cg@r.postjobfree.com
WORK EXPERIENCE
Jos. A. Bank Clothiers, Inc. Parkesburg, PA
Assistant Store Manager (May2014 – Current)
Lead the daily operations and overall business in a $95 Million Supercenter.
• Directly responsible for 50-60 staff members including several sales/service
reliant departments
• Hiring and training a skilled team with the lowest turnover and highest
satisfaction within the store
• Maintaining the highest level of visual and merchandizing standards
• Handled customer cconcerns as they arose, quickly building customer
loyalty.
• Increase of over 10% over planned sales thru FY 2014 and Increase of 16%
YTD in FY 2015
• Worked as a liaison between local business/ community leaders and the
store to increase goodwill and trust within the community.
Jos. A. Bank Clothiers, Inc. Newark, Delaware, Exton, Pennsylvania
Store Manager (October 2012 – May 2014)
Responsible for all aspects of business in a specialized retailer of men’s apparel
and furnishings.
• Maintain 95%+ of Traveler's Crease application and 150% Corporate
Membership goal.
• Hiring and training a skilled team of sales professionals
• Maintaining the highest level of visual and merchandizing standards
• Handled customer cconcerns as they arose quickly building customer loyalty.
• Increase of over 80% over planned sales thru fourth quarter 2012 (Newark,
DE) and reduced deficit by 50% in second quarter 2013 (Exton, PA)
• Outreach to local chamber of commerce and business groups to increase
loyal customer base.
Jos. A. Bank Clothiers, Inc. Exton, Pennsylvania
Assistant Store Manager (October 2011 – October 2012)
In addition to maintaining the highest level of customer service while maximizing
sales, my responsibilities included the training of new associates and general store
operation.
• Tracked $700,000 in sales through the first three quarters of 2012, (150% of
target) lead store and district in sales and positioned in the company’s top 100
nationwide.
• Training other associates resulting in higher store sales volume and gross
profit
• Assisted store manager maintain proper merchandising and upkeep of store
and displays.
• Handled customer issues as they arose quickly building customer loyalty.
• Ensured all company policies and procedures are followed on a daily basis.
Conicelli AutoPlex Conshohocken, Pennsylvania
Sales Consultant (October 2009 - October 2011)
Although based in our Nissan franchise, I had the opportunity to extend my
available products to five different brands of new cars and over 600 used cars.. As a
sales consultant, I was the first and often only face of the Conicelli name.
• Generated on average $20,000 in Gross Profit every month
• Surpass monthly sales and gross profit targets 80% of the time.
• Average of 18-25 new and used units per month
• Specialized in working closely with customers on special financing
• Chosen as the lead for the Launch of the Nissan Leaf electric vehicle which
included handling all inquiries and public outreach in order to better educate
consumers and attract potential interested parties.
Regal Entertainment Group Harrisburg, Pennsylvania
Senior Assistant Manager (August 2004 - April 2009)
• Reduced projected losses by more than 50% on P&L reports through cost
control, payroll management, and detailed financial planning.
• Lead the entire region in Loyalty Program sign-ups for the year in 2008 and
2009.
• Maintained running dialog with all contractors to ensure work was competed
and met the agreed upon standards.
• Instituted Cash handling procedures in accordance with the company’
handbook.
• Proficient in P&L, Payroll and Attendance Forecasting, monthly ticket
inventories, as well as other GM responsibilities.
• Responsible for the operations and general upkeep of the building.
• Interviewed, hired and trained train new managers in company best practices
and procedures.
Contact this candidate