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Customer Service Care

Location:
Toronto, ON, Canada
Posted:
April 08, 2015

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Resume:

Dominique Joseph

*** ******** ******, ***. #**

347-***-****

*****************@*****.***

Objective To obtain a full-time or part-time position in an established company that offers

room for growth and advancement.

Work Experience

05/11-07/11 McDonald Brooklyn, NY

Cashier

Responsible for identifying counterfeit cash and having knowledge of procedures.

Operate registers and credit card machines, and assist with other cleaning and

stocking duties behind the counter.

Provided exceptional customer care service.

Make sure that food is kept and displayed in the suitable temperature according

to the Department of Health standards.

07/11-01/12 B.J’s (Whole sale) Brooklyn, NY

Merchandise Associate

Greet customers and determine what each customer wants or needs.

Responsible for counting money in cash drawers to make certain the correction

of amounts.

Responsible for solving customer’s complaints.

10/12-12/13 Macy’s Brooklyn, NY

Sales Associate/Cashier

Handle all cash, credit card and refund transactions.

Develop reputation for prompt and efficient service.

Arrange store displays of dressing store windows and feature merchandise.

Responsible for solving customer’s complaints.

04/14-06/14 Shop Rite Brooklyn, NY

Front/End Cashier

Provided exceptional customer care service.

Responsible for solving customer’s complaints.

04/14-07/14 Luna Park-Café Brooklyn, NY

Cashier

Operate registers and credit card machines, and assist with other cleaning and

stocking duties behind the counter.

Develop reputation for prompt and efficient service.

Education

Covenant Works, New York, NY

Award Job Readiness Workshop Certificate October, 2013

Relevant Coursework: Interviewing Strategies, Communication

Protocol, Customer Service, Conflict Resolution and Personal Budget

Skills

Knowledgeable of Microsoft Word Program, Great Organizational, Interpersonal

and Communication skills. Familiar with telephone etiquette and receptionist

duties, with the ability to plan and schedule meetings, events, and appointments.



Contact this candidate