Customer Service Truck Driver
Resume:
D AVID M . B YERS
*** ******** ******** • Savannah, GA 31419 • 912-***-**** • *********.*****@*****.***
EXPERIENCE
Coastline Glass – Savannah, GA Feb, 2013 – Dec, 2014
President/Owner
Founded and managed mobile glass service.
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Calculated sales estimates and provided quotes to customers. Collected and posted payments.
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Contracted with insurance companies, automobile dealerships and body shops to obtain and secure
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business. Customers included State Farm, Safelite Solutions, Southern Motors Honda, Ward’s Body
Shops, Savannah Volvo.
Provided flat glass services for commercial and home installations.
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Installed auto glass and glass related parts; provided chip repair services.
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Measured and created custom patterns; cut and installed custom glass.
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Provided all customer relation services.
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Managed just in time ordering process for windshields and parts.
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Evaluated new auto glass installation tools for purchase.
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Managed accounts receivable and accounts payable. Managed operational expenses.
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B&M Glass – Savannah, GA
Jun, 2012 – Jan, 2013
Subcontractor
Installed glass and glass related parts; provided chip repair services.
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Cut and installed flat glass.
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Chemical South – Savannah, GA Feb, 2012 – April, 2012
Driver
Completed Chemical South driver training. Drove smooth bore tanker trucks transporting liquid
caustic and hazardous materials within a 300 mile radius of Savannah.
Briarwood Farms – Ava, MO April, 2011 – Aug, 2011
Farmhand
Temporarily returned to family farm to help my ailing mother. Ran the tractor, backhoe, plow and
bush hog. Helped build a home addition. Installed fencing, cared for farm animals.
Savannah Auto Glass, LLC – Savannah, GA Jan, 2005 – March, 2011
President/Owner
Founded and managed mobile auto glass business.
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Calculated sales estimates and provided written quotes. Collected and posted payments.
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Contracted with insurance companies, automobile dealerships and body shops to obtain and secure
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their business. Customers included State Farm, All State, Akins & Bob, Body Shop.
Hired, trained and managed up to 4 staff and contract employees.
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Wrote company policies, Ensured contract requirements and safety standards were met.
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D AVI D B YERS - P AG E 2
144 Dovetail Crossing • Savannah, GA 31419 • 912-***-**** • *********.*****@*****.***
Addressed all customer service concerns. Managed advertising.
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Managed accounts receivable, accounts payable and payroll. Managed operational expenses.
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Purchased company owned equipment and supplies and verified vehicles were appropriately
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stocked, properly cleaned and maintained regularly.
Harmon Auto Glass/Glass Doctor – Savannah, GA Oct, 2001 – Dec, 2004
Shop Manager
Managed and supervised staff of 4 6. Verified time cards.
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Hired staff and trained new auto glass installers and helpers.
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Ensured that productivity quotas were met.
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Resolved customer complaints.
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Verified safety regulations were followed and safety concerns were addressed.
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Addressed unemployment claims and verified accident reports were properly completed.
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Provided expert repair services for repairs that other on site staff could not complete.
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Managed inventory, conducted monthly inventory reconciliation and resolved inventory issues.
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Managed scheduling and planned work distribution. Dispatched work to installers.
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Measured for and created custom patterns; cut and installed custom auto/truck glass.
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Harmon Auto Glass – Springfield, MO March, 2001 – Oct, 2001
Lead Auto Glass Technician
Provided auto glass installation services both in shop and at remote locations.
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Loaded glass and supplies on truck and contacted customers to verify/schedule appointments.
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Trained new trainees.
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Managed shop vehicle maintenance records and made sure vehicles were properly cleaned and
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maintained.
Repaired and replaced door and window motors. Completed windshield chip repairs.
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Completed monthly shop inventories.
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Cut flat glass, created framing and installed residential and commercial glass when requested.
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Training
Certificate of Completion
Truck Driver CDL Course – Savannah Technical College, Savannah, GA.
August – December, 2011. Certificate issued December, 2011.
Certified Master Glass Technician
Licensure
Class A CDL with hazmat and tanker endorsement. Active TWIC card.
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