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General Manager

Location:
Kingston, Saint Andrew Parish, Jamaica
Salary:
$125,000
Posted:
April 08, 2015

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Resume:

A R M A N D O P I Z Z U T I, C F B E

**** ******* ******

Palm Harbor Florida

876-***-****. Cell

*******.*******@*****.***

Professional Summary:

. 25+ Years of Industry experience, strong entrepreneurial skills and

proven track record of success in turning around under-performing

properties, generating revenue/profit gains, and upholding exemplary

service levels for premier, 5-Star Hotels

. Accomplished, results-driven hospitality management professional with

repeated success in leading cross-functional, large teams to meet and

exceed corporate expectations in guest service, operations, and

business development.

. Effective relationship builder with top executives in corporate and

government organizations. Particularly skilled in identifying

deficiency areas and formulating strategies that bring about change,

improvement, and long-term success.

. Personal recipient of Prestigious 5 Star/ Diamond Award for 'Sterling

Service" in the Hospitality Industry

EXPERIENCE

8/13 to present Royalton White Sand

Montego Bay, Jamaica

General Manager

Responsible for the operation of 352 room luxury resort. A

premier all-inclusive5 star resort.

5/11 to 7/13 MAHO GROUP

St. Maarten

Vice President Hotel Operation

Responsible for the operation of 2 Resorts, 4 timeshare

and 3 casinos

05/10 to 5 /11 SECRETS MONTEGO BAY Montego Bay, Jamaica

Manager

Responsible for the opening and the operation of a 700

room's hotel

Reporting directly to the Regional Director.

11/01 -11/09 SANDALS RESORTS INTERNATIONAL, Montego Bay, Jamaica,

West Indies

Corporate Director of Food and Beverage Operation

Responsible for the Operation of 12 Ultra All Inclusive

hotels with over 2000 rooms, 80 restaurants, 70 beverage

outlets and over 315,500 team members.

11/96 - 11/01 SANDALS MONTEGO BAY, Montego Bay, Jamaica, West

Indies

Director of Food and Beverage

Responsible for the operation at 250 room resort.

8/94 - 11/96 SANDALS ANTIGUA, Antigua, West Indies

Director of Food and Beverage

Responsible for the operation at 195 rooms 5 Star/ Diamond

resort with 10 F&B outlets and all

Financial operations

9/93 - 8/94 GROVE ISLE HOTEL, Miami, Florida

Director of Food and Beverage

Responsible for the reopening of the F&B Department for a

newly renovated 5 Star boutique hotel and Baleen, stylish

seafood restaurant

6/92 - 9/93 THE HILTON AT SHORT HILLS, Short Hills, New Jersey

Recipient of the AAA Five Diamond Award for 1991, 1992 and

1993

Director of Restaurants

Responsible for the operation of the Terrace Restaurant,

the Retreat Lounge, the Club and accountable for all

financial aspects, staff recruitment and quality assurance

5/91 - 6/92 CIGA HOTEL PALACE, Milan, Italy

Food and Beverage Director

Responsible for the operation of the Casanova Grill (holder

of the Michelin Star Award), Banquet Facilities, Tea Room

and Piano Lounge

Also implemented educational and development programs and

set up Inventory-Purchasing-Menu-Analysis System.

9/89 - 5/91 WALT DISNEY WORLD SWAN, Lake Buena Vista, Florida

Restaurant Manager

Established dining room operations, concept design and menu

development for the property during pre - opening stage.

Once operable, the property assumed accountability for two

additional restaurants with an annual budget of $15

million. Responsibilities included inventory, cost

control, weekly progress reports, forecasting and menu

maintenance.

4/88 - 7/89 WALT DISNEY'S GRAND FLORIDIAN BEACH RESORT

Lake Buena Vista, Florida

Restaurant Manager

Pre-opened and operated a $5 million Italian restaurant

with responsibilities which included but were not limited

to; staff recruitment and training, developed training

manuals and established dining room operations and concept

designs.

1/87 - 4/88 ROSEWOOD CRESCENT COURT HOTEL, Dallas, Texas

Restaurant Manager

Prepared food and liquor inventory/pars, controlled liquor,

food and labor costs along with initiating and developing a

training manual for the outlet

4/83 - 12/86 LOUISIANA RENAISSANCE SUITE, Wichita, Kansas

Assistant Food and Beverage Director

Supervised the complete set-up and opening.

Responsibilities included all aspects of acquiring staff

and providing their subsequent training. Also prepared

inventory control, payroll and budgets for the property

12/81 - 4/83 WICHITA ROYAL HOTEL, Wichita, Kansas

Restaurant Manager

Responsible for the development of employees' efficiency

and distribution of employees' time and payroll

9/80 - 12/81 A TOUCH OF ITALY, Andover, Kansas

Maitre' D

Responsible for dining room operation for the

restaurant

ACHIEVEMENTS:

CERTIFIED FOOD & BEVERAGE EXECUTIVE

American Hotel & Motel Association

TRUSTEE - BOARD OF DIRECTORS

American Academy of Hospitality Sciences - Five Star/

Diamond Academy

INTERNATIONAL INSPECTOR

American Academy of Hospitality Sciences - Five Star/

Diamond Academy

EDUCATION

KANSAS UNIVERSITY,

Kansas City, Kansas 1980/84

Major: Business Administration and Hotel and Restaurant

Management.

Food and Beverage Institute, Los Angeles, California

LANGUAGES:

ENGLISH: Fluent

SPANISH: Fluent

ITALIAN: Mother tongue

PERSONAL INFORMATION:

Name: Mr. Armando Marco Pizzuti, CFBE

Status: Married

Italian and United States citizen (additionally have

Jamaican citizenship)



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