IT Specialist
Resume:
Leonardo Azcue
***.*****@*******.***
Summary
BILINGUAL (ENGLISH/SPANISH) IT SPECIALIST WITH 4+ YEARS OF PROFESSIONAL
EXPERIENCE IN NETWORKING AND SYSTEM ADMINISTRATION KNOWN FOR ATTENTION TO
DETAIL, PERSONABLE CUSTOMER/CLIENT SERVICES, ACCOUNTABILITY AND PROBLEM
SOLVING SKILLS. EXPERIENCE IN A VARIETY OF INDUSTRIES INCLUDING OIL AND
GAS, RESIDENTIAL AND HEALTHCARE MANAGEMENT.
Education
University of Houston - Downtown, Houston, TX, 2009
Bachelor's Degree of Applied Arts and Sciences in Political Science
Technical Knowledge & SKILLS
OPERATING SYSTEMS : Windows OS, Mac OS X, Linux
Software Active Directory (AD), VMware Virtual Server, MS Server 2012,
Applications : 2008 R2, 2008, 2003, 2000, Linux Server Ubuntu 12.04 LTS,
MySQL, MS Office Business Suites 2013, MS Outlook, Adobe
Acrobat, QuickBooks, TAZA Systems, QSee Software, Swann
Software
Hardware Knowledge: TCP/IP, SCCM 2007, Ethernet, DHCP, DNS, VPN
Technical Skills : Network Administration Server Design, Internet / Intranet
Configuration, Hardware / Software Maintenance, Security
testing / Patching Backup, and Managerial
Experience
Tubular Supply, Houston, TX June '13 - March '15
. DELIVERING ADMINISTRATIVE OVERSIGHT FOR THE INFORMATION TECHNOLOGY
DEPARTMENT, ACCOUNTING AND LOGISTIC SUPPORT FOR OUR PRODUCT SUPPLY
COMPANY BASED IN PANAMA
. Acting as a liaison between senior management and clients, ensuring
proper strategic communication for mission critical circumstances
. Troubleshooting PC and printer connectivity issues and providing
desktop/desk side support for company end users
. Implementing Windows Server 2012, 7 Workstations, Active Directory User
and Group Policies
. Setting up and supporting both new and existing end users in Active
Directory and granting access permissions
. Resolving trouble tickets in a timely fashion
. Setting up and installing new hardware and software as needed and
ensuring all systems are running up-to-date
. Implementing Microsoft System Center Configuration Manager 2012, utilized
to monitor software usage, license management, and deploy applications
. Implementing VMware Virtual Server
. Configuring VPN Tunnel to connect network to overseas office in Colombia
from Houston
. Managing company hardware and keeping inventory on equipment
. Developing 10 business accounts with new retailers including TMK and
Marubeni Itochu
. Ensured product delivery to clients based in Colombia, by coordinating
with the freight expeditor and assisting them in obtaining export customs
clearance, as well as, confirming all proper documentation was provided
for evaluation for the receiving country
. Negotiated and enforced collections to recover funds and expedite the
clearance of accounts as needed
. English/Spanish interpreter for CEO
. Processing accounts receivable and payable activities as needed, as well
as monthly reconciliations
. Provided completed financials to CPA for end of year closeout and tax
filings
. On call (24X7X365) for network emergencies
. Environment consists of 100+ Employees, 25+ Workstations, 5 Servers
greenlet properties, Houston, TX Mar. '12 - Aug. '13
. IMPLEMENTED WINDOWS SERVER 2008, 2008 R2, WINDOWS 7 WORKSTATIONS, ACTIVE
DIRECTORY USER AND GROUP POLICIES
. Implemented Linux Server Ubuntu 12.04 LTS, MySQL, Samba, Winbind
. Implemented Remote Desktop on Server 2008 for 2 clients
. Implemented Remote Desktop on Server 2008 R2 for 10 Clients
. In-depth knowledge of several Microsoft Server-based products (e.g.,
Windows Server 2000, 2003, 2008, 2008 R2, 2012, IIS, File and Print
Services, Internet Printing)
. Implemented Microsoft System Center Configuration Manager 2007, utilized
to monitor software usage, license management, and deploy applications
. Installation of new DHCP, DFS, SQL, Domain Controllers, Web Servers and
Print Server
. Packaged new applications and pushed them out using Group Policies and
SCCM 2007
. Supported procurement and construction departments
. Aided the procurement specialist in pre-order documentation
. Ensured preparation tasks prior to construction were completed in full
. Maintained companies receivables and payables in QuickBooks and
PropertyWare
. Tested new accounting and property software in a Virtual Environment
with TazaSystems, Yardi and MRI
. Ordered property surveys and performed visual inspections of new
properties prior to adding them to the Builders Risk and Structure
Insurance Policy
. Maintained recently acquired properties, ensuring that all utilities were
set up, and regular inspections of the property
. Property documentation was created in digital and hard copy for each
property
. On call (24X7X365) for network emergencies
. Environment consisted of 10+ Employees, 7+ Workstations, 2 Servers
Therapy connections, bellaire, TX Jan. '12 - July '13
. MANAGED SERVER 2000, ACTIVE DIRECTORY USER AND GROUP POLICIES
. Implemented Microsoft System Management Server, Used to monitor software
usage, license management, and deploy applications.
. Packaged new applications and pushed them out using Group Policies and
SMS 2.0.
. Assisted in the migration from Medisoft to EnableDoc along with Beta
Testing the software for the 1st year of use. Weekly Meetings to ask for
new reports or options in the software itself. Integrated all Receivables
into the software with 50+Clients to start and ending with 200+ after
year one.
. Helped coordinate when to push out new revisions to provide user support
for the changes that were implemented.
. Learned to troubleshoot an array of Telecommunications equipment,
Networking principals, TCP/IP, DHCP, IP Sub netting.
. Supported various hardware types including, Dell, HP, Asus, and Mac
Desktop and Laptop Systems.
. Maintained Multi-Function Printers on the network, as well as
. Monitored with Cbeyond any T1 Service disruptions.
. Monitored our PBX system but closed off to the network for maximum
security.
. Environment consisted of 20+ Employees, 6 Workstations, 1 Server
. Ensured timely payments of Accounts, maintaining vendor accounts, and
recorded all financial transactions in QuickBooks
. Produce financial statements, Financial Reports for owner, compiled
financial data, reconcile bank accounts, deposited checks and verified
wire payment processing
. Process payroll on a bi-weekly basis
. Filed 941 Monthly and Quarterly, Texas Workforce Commission Payments
Quarterly, as well as annual 940 Reporting
Pancho villas mexican restaurant, Tannersville, NY Jan. '08 - Present
Bookkeeper (While attending school)
. PROCESSED ALL FINANCIAL TRANSACTIONS USING QUICKEN AND EXCEL FOR
RESTAURANT IN TANNERSVILLE, NY.
. Compiled monthly account statements and forwarded to the owners
council member james rodriguez - district I, Houston, TX Sept.'08 -
May '09
INTERNSHIP
. HANDLED CONSTITUENT COMPLAINTS VIA PHONE AND FACE TO FACE
. Maintained case record data bases
. Worked with all council aides to develop and coordinate fundraising
events
advanced home care, Houston, TX Feb. '08 - May '09
BOOKKEEPER (WHILE ATTENDING SCHOOL)
. CREATED A SIMPLE DATABASE USING ACCESS FOR MANAGING INVENTORY
. Responsible for paying suppliers, and maintaining current accounts,
monthly reconciliations, weekly deposits and proper filing in QuickBooks
. Create financial statement and prepare reports for managing partners
. Pre-qualified clients for billing to Medicare, Medicaid, and insurance
providers
. Mailed checks and verified wires were processed to our accounts
merc medical supply, Houston, TX June '07 - Jan. '08
WAREHOUSE CLERK
. TRACKED WAREHOUSE INVENTORY THROUGH EXCEL, AND MAINTAINED THE INTERIOR OF
THE WAREHOUSE WITH OTHER TECHS
. Responsible for equipment delivery to patients via shipments and in home
visits
. Performed regular maintenance on equipment in homes and upon return to
the warehouse
. Scheduled routine equipment delivery/pickups
Contact this candidate