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Customer Service Manager

Location:
Ashland, OH, 44805
Posted:
April 09, 2015

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Resume:

BILL KENNEDY JR

*** *. ****** **

ASHLAND, OHIO *4805

419-***-****

Objective: To obtain employment with a growing comp any where I can best utilize my excellent

skills and abilities to bring about a greater contribution to the company.

Education: Great Lakes Truck Driving School Columbia Station, Ohio

Certificate: Commercial Driver’s License & Hazmat Endorsement 2009

Ontario High School Ontario, Ohio

Diploma 1990

Qualifications: Multi-tasking Abilities Detail Orientated First Class Leadership, Developing, and Coaching Skills

Excellent Communication Skills Physical Strength General Maintenance Abilities: Electric,

Plumbing, Carpentry, Concrete, and Laborer

Experience: Rumpke Mansfield, Ohio

Rear Load Hauler October 2013 to Present

Safely operate a CDL required rear load trash hauler. Maintain daily records such as driver l og

sheets, route sheets, and driver vehicle inspection reports. Working independently completing 300

to 400 pick-ups per day. Very hard and vigorous work.

Mansfield Plumbing Products Perrysville, Ohio

Production Supervisor April 2012 to October 2013

Work shoulder to shoulder supervising groups of 30 or more people in an union environment,

ensuring quality standards are being met on a daily basis. Control scheduling of labor daily and

weekly to ensure production schedules are met, monitor scrap variances and loss and create

standards to reduce such loss, also order supplies necessary for jobs, and handle H.R. and payroll

issues as they arise.

Save-A-Lot Ashland, Ohio

Assistant Manager October 2012 to June 2013

Retail/Grocery environment. Lead 3-4 people on a shift to meet daily sales needs by stocking

shelves, creating truck orders, meat cutting, controlling shrinkage, and providing excellent

customer service.

Taco Bell ( Yum Brands ) Cleveland DMA, Ohio

General Manager June 2009 to April 2012

Built great teams that consistently provide the guests with great food and a great exper ience, and

is a great place to work. Created winning cultures that are Leader led. Insured that all of the

following financial responsibilities were in compliance daily, including but not limited to inventory

control and ordering, profit loss, cost of sales, labor control and scheduling, semi -variables, and

daily banking, and cash management. Recruited, selected, and hired incoming crew and

management candidates. Teach, coach, and develop managers and team by creating and executing

great training plans. Analyze restaurant’s financial performance and create a follow-up plan to

maximize profitability without compromising the customer experience.

Custom Hoists Hayesville, Ohio

CNC Machinist/Lead Operator October 2003 to July 2011

Worked through Time Services temporary services until hired on full time in June, 2004. Set up

computerized numerical control machines and performed program editing. Safely operated a Mori

Seiki TL40 machine with Fanuc controls, occasionally used an industrial spray painter in the paint

booth, operated Mig welders, drill presses, and various air tools, operated a tow motor to safely

move materials, supplies, and products throughout the facility and production lines.



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