Customer Service Manager
Resume:
BILL KENNEDY JR
ASHLAND, OHIO *4805
Objective: To obtain employment with a growing comp any where I can best utilize my excellent
skills and abilities to bring about a greater contribution to the company.
Education: Great Lakes Truck Driving School Columbia Station, Ohio
Certificate: Commercial Driver’s License & Hazmat Endorsement 2009
Ontario High School Ontario, Ohio
Diploma 1990
Qualifications: Multi-tasking Abilities Detail Orientated First Class Leadership, Developing, and Coaching Skills
Excellent Communication Skills Physical Strength General Maintenance Abilities: Electric,
Plumbing, Carpentry, Concrete, and Laborer
Experience: Rumpke Mansfield, Ohio
Rear Load Hauler October 2013 to Present
Safely operate a CDL required rear load trash hauler. Maintain daily records such as driver l og
sheets, route sheets, and driver vehicle inspection reports. Working independently completing 300
to 400 pick-ups per day. Very hard and vigorous work.
Mansfield Plumbing Products Perrysville, Ohio
Production Supervisor April 2012 to October 2013
Work shoulder to shoulder supervising groups of 30 or more people in an union environment,
ensuring quality standards are being met on a daily basis. Control scheduling of labor daily and
weekly to ensure production schedules are met, monitor scrap variances and loss and create
standards to reduce such loss, also order supplies necessary for jobs, and handle H.R. and payroll
issues as they arise.
Save-A-Lot Ashland, Ohio
Assistant Manager October 2012 to June 2013
Retail/Grocery environment. Lead 3-4 people on a shift to meet daily sales needs by stocking
shelves, creating truck orders, meat cutting, controlling shrinkage, and providing excellent
customer service.
Taco Bell ( Yum Brands ) Cleveland DMA, Ohio
General Manager June 2009 to April 2012
Built great teams that consistently provide the guests with great food and a great exper ience, and
is a great place to work. Created winning cultures that are Leader led. Insured that all of the
following financial responsibilities were in compliance daily, including but not limited to inventory
control and ordering, profit loss, cost of sales, labor control and scheduling, semi -variables, and
daily banking, and cash management. Recruited, selected, and hired incoming crew and
management candidates. Teach, coach, and develop managers and team by creating and executing
great training plans. Analyze restaurant’s financial performance and create a follow-up plan to
maximize profitability without compromising the customer experience.
Custom Hoists Hayesville, Ohio
CNC Machinist/Lead Operator October 2003 to July 2011
Worked through Time Services temporary services until hired on full time in June, 2004. Set up
computerized numerical control machines and performed program editing. Safely operated a Mori
Seiki TL40 machine with Fanuc controls, occasionally used an industrial spray painter in the paint
booth, operated Mig welders, drill presses, and various air tools, operated a tow motor to safely
move materials, supplies, and products throughout the facility and production lines.
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