Customer Service Sales

Randall P. Freeman **** N. McKinley Rd., Flushing, MI 48433

Phone: 810-***-****

Email: *************@*****.***

PROFILE

Dedicated, driven individual with a strong educational focus and a varied background, including teaching, department

store sales, factory and warehouse procedures, and customer service representation. My experience has generated

strong capability in the use of technology, success in human relations, an exceptional ability to positively influence

others, and the skills to adapt easily to change. I am fully committed to proving myself in a new career.

CORE COMPETENCIES

Strong Communication Skills Planning Microsoft Office Synergy Experience

Class Instruction Behavioral Management Team Leader Curriculum Management

Strong Rapport with Staff, Parents, and Students Brightree Experience

Ability to Change Teaching Methods/Strategies to Relate to a Child’s Needs

PROFESSIONAL EXPERIENCE

Wright & Filippis Shipping/Receiving Technician and Customer Service Representative

G1101 N. Ballenger Hwy. Flint, MI 48504

(2014-present)

• Performed necessary logistics to manage inventory using Brightree and Bridge technology.

• Managed detailed health related information for patients using Brightree, including verification of insurances

and scheduling patients with necessary clinicians.

• Built positive relationships with patients during stressful life-changing events.

Math Interventionist, Davison Community Schools 1490 N. Oak Rd. Davison, MI 48423

(2013-2014)

• Provided guidance regarding a range of helpful and innovative math practices.

• Supervised the identification process of the lowest, most at-risk students using a universal screening tool.

• Planned and administered the remedial math program (interventions).

• Provided leadership, coordination and effective instruction within the given math program.

• Included a summer session teaching math skills to 3rd grade students.

Teacher, Flushing Community Schools 522 N. McKinley Rd. Flushing, MI 48433

(1999-2012)

• Conducted classrooms of grades 2, 3, 4, and 6 while motivating students to produce their best work.

• Knowledge from degrees, including minors in Math and English, helped me specialize in the education of

problem solving, computation, and life skills.

• Implemented successfully the academic improvement of students in math, reading, writing, science, and

social studies.

• Established and maintain strong relationships among peers, students and parents.

• Further developed teaching skills during academic and professional development required by the district, and

transferred what was learned into classroom management and teaching strategies.

• Maintained a healthy learning environment.

• Continuously preparing for the weeks to come, assuring quality teaching when presented to students.

• Utilized adaptability and flexibility, altering teaching methods whenever necessary to meet the varied needs

of each student.

• Participated in many committees, including Crisis Management, safety, and various academic improvement

committees. All used to improve existing curriculums, primarily in math and language arts.

• Maintained CPR/First Aid certifications, and Human Reproductive Health Training

Randall P. Freeman 2438 N. McKinley Rd., Flushing, MI 48433

Phone: 810-***-****

Email: *************@*****.***

Target, Inc. Miller Rd. Flint, MI and Marsh Rd. Okemos, MI

(1993-2001)

• Managed the electronics team, organizing a successful, eye-catching department, maintaining inventory,

building product knowledge, regulating sales plans, and delivering exceptional customer service.

• Participated on the planogram team, monitoring major company bidding, seasonal emphasis, and the

presentation of the product in preparation for new planograms.

• Participated on the receiving team, investigating stock in supply or on demand; removed merchandise from

trucks as they replenished existing stock.

• Participated on the Flow team, concentrating on restocking merchandise on the sales floor.

• Generated and maintained high standards of rapport working with peers and guests in the store.

Community Achievements

Flushing Girls and Boys Basketball Coach

• Became further involved in the Flushing community through athletic coaching. Coached the Flushing 7 and th

9 grade Girls’ basketball teams. Also served as the assistant boys’ varsity coach for three years, which led

th

me to coach the 7 grade boys’ teams for 2 years.

th

• Successfully led the girls for nearly 8 years. During this time we had an undefeated season in 2011, and a

league championship season in 2009-2010.

• While teaching basic principles of the game, I also upheld the true values of respect for adults and teammates,

promoted good self-confidence within themselves and good sportsmanship to other players.

• Represented the ability to adapt under pressure in high pressure game/practice situations while maintaining

professionalism and a positive role model.

Other noted jobs: Seasonal jobs at Barrett Donut Mixes, Red Robin, MTG Automotive, Unique Instruments, and

Value City Furniture. There was also some time spent substitute teaching the 2012-13 school year.

EDUCATION

Michigan State University, East Lansing, MI (1998)- BA in Elementary Education, Minor in Math and

•

English

Mott Community College, Flint, MI (1995)- Associate Degrees in Science and General Studies

•

Marygrove College, Detroit, MI (from 2002-present)- Continuing to work on Master’s degree of graduate

•

studies in various educational endorsements.

Contact this candidate